Summary
Overview
Work History
Education
Skills
Extracurricular Activities And Achievements
Languages
Technical Tools
Timeline
Generic
Priyanka Singh

Priyanka Singh

Bijnor

Summary

Results-driven Business Analyst with 9+ years of experience in the Payments domain, specializing in SEPA, SWIFT ISO 20022, MT-to-MX migration, and CBPR+ cross-border payment flows. Strong expertise in UAT planning, execution, and functional testing across end-to-end payment lifecycles. Skilled in requirements elicitation, process documentation, mapping analysis, and coordination with cross-functional teams to ensure accuracy, compliance, and timely delivery. Proficient in TCS BaNCS and JIRA, with strong analytical and problem-solving capabilities that help optimize payment processing, reduce defects, and improve system performance.

Overview

10
10
years of professional experience

Work History

Business Analyst

CTBC
03.2022 - Current
  • Gathered and analyzed business requirements for the MT to MX Migration and domestic payments across multiple clients.
  • Worked on Payments 2.0 - CBPR+ (SWIFT MT to MX migration).
  • Collaborated with product and technical teams to ensure ISO 20022 standards compliance.
  • Coordinated with development and QA teams for end-to-end implementation.
  • Supported validation of CBPR+ messages and ensured regulatory alignment.

UAT Analyst

PostFinance
Bern
02.2020 - 03.2022
  • Led end-to-end UAT and validation for digital banking features.
  • Facilitated training sessions for end-users on new system functionalities.
  • Maintained UAT documentation and updated test cases as necessary.
  • Performed functional, regression, integration, smoke, acceptance and UAT testing.
  • Collaborated with cross-functional teams to ensure comprehensive testing coverage.
  • Analyzed user requirements and developed test scenarios for various applications.

Functional Tester

PostFinance
Gurugram
03.2016 - 01.2020
  • Conducted functional testing for software applications to ensure quality and performance.
  • Developed detailed test cases based on business requirements and user stories.
  • Executed regression tests to validate software updates and enhancements.
  • Participated in Agile ceremonies, contributing insights on testing progress and challenges.
  • Performed regression testing to ensure that existing functionalities were not affected by new changes.
  • Assisted with defect tracking reporting and performed appropriate corrective actions and adjustments.

Education

B.Tech - Electronics and Communication

Moradabad Institute of Technology
Moradabad
01.2016

Skills

  • Requirements Gathering & Elicitation
  • Gap Analysis & Impact Assessment
  • Functional Specification & User Stories
  • Use Case Modelling
  • Data Mapping & Data Flow Diagrams
  • Root Cause Analysis & Problem Solving
  • Stakeholder Management & Communication
  • Workshops, Interviews & Requirement Walkthroughs
  • SEPA Credit Transfer & Direct Debit
    SWIFT MT to MX Migration, ISO 20022 (pacs, pain, camt* messages)
  • CBPR Cross-Border Payments
  • Payment Life Cycle (Initiation → Clearing → Settlement)
  • Sanctions & AML Screening (High-level functional knowledge)
  • Exception Handling & Reconciliation
  • TCS BaNCS Payment Modules
  • Knowledge of Clearing Systems (RTGS, ACH, TARGET2, EBA, CLS)
  • Functional Testing
  • UAT Coordination & Execution
  • Test Scenario / Test Case Design
  • Defect Reporting, Triage & RCA

Extracurricular Activities And Achievements

  • Onsite opportunity for PostFinance, Switzerland in 2020 and 2021.
  • Key contributor in go-lives of Direct Debits, Credit Transfers, QR Bill, and E-Bill.
  • Completed 3-month training program at TCS ILP, Ahmedabad.
  • Coordinator for Momentum 2013 (College Fest), MIT Moradabad.
  • Active participant in TCS internal events.
  • Awarded 'On the Spot Award' by TCS for excellence in team discussions and support.
  • Secured 1st position in Rangoli competition organized by TCS.

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Technical Tools

  • JIRA
  • ALM
  • SOAP UI
  • Postman
  • PUTTY
  • Jenkins
  • MS Office
  • Confluence
  • SQL
  • Bruno

Timeline

Business Analyst

CTBC
03.2022 - Current

UAT Analyst

PostFinance
02.2020 - 03.2022

Functional Tester

PostFinance
03.2016 - 01.2020

B.Tech - Electronics and Communication

Moradabad Institute of Technology
Priyanka Singh