PRIYANKA SINGH

• Prepared commercial invoices, packing lists, shipping documentation, and export records; coordinated shipping bills with CHA and freight forwarders to ensure timely dispatch.
• Monitor EDMPC cases, coordinate IRM generation and follow up with banks for export realisation, BRC / e-BRC and related documentation.
• Managed customer receivables and payment follow-up; coordinated shipment quotations, commercial proposals, and logistics to optimise cash flow.
• Coordinated marine supply procurement and vendor communication; managed delivery schedules and shipment tracking to enhance supply chain efficiency.

• Drove student admissions, revenue generation, lead conversion, digital marketing, industry networking and institutional partnerships to enhance enrolment and institutional presence.
• Identify new business opportunities and support management in developing strategic partnerships and revenue-generating initiatives.
• Coordinate with RPSL companies, shipping companies and maritime industry stakeholders to develop business opportunities, training partnerships and institutional collaborations.
• Conduct market research and identify opportunities for introducing new maritime training programmes aligned with industry requirements and market demand.
• Support marketing campaigns, social media promotions, website updates, seminars, events and industry outreach activities to increase institute visibility and student enrolment.
• Managed day-to-day operations of training institute, streamlining processes for improved efficiency and supporting maritime training, business development, and institutional growth.
• Managed daily operational tasks to ensure smooth functioning of the training institute., streamlining processes for increased efficiency and productivity in the workplace.
• Identified operational issues and implemented solutions to improve workflow in operations process, ensuring timely resolution.
• Prepare and submit accounts, revenue, admission and business performance reports to management, supporting financial monitoring and decision-making.
• Manage student registrations, fee collections, admission documentation, student communication and overall student support.
• Coordinate with students, faculty, instructors and management for course planning, training schedules, batch arrangements, documentation and smooth programme execution.
• Coordinate faculty and trainer requirements, course arrangements, training schedules, classroom planning and programme logistics.
• Organise meetings with RPSL companies and maritime organisations to understand industry requirements, explore business opportunities and develop training-related partnerships.
• Support the design and development of new value-added maritime training courses, including course planning, training requirements, course structure and market evaluation.
• Coordinate RINA accreditation, compliance documentation and renewal-related activities, ensuring timely preparation and submission of required records.
• Handle queries, documentation requirements and compliance matters raised by government authorities, regulatory bodies and accreditation organisations, coordinating with management and relevant stakeholders for timely resolution.
• Prepared reports, presentations, and briefs to support decision-making processes for leadership teams.
• Managed expenses and budgets for executive departments, providing timely reports to finance teams.
• Implemented promotional campaigns, ensuring staff were briefed and displays correctly arranged.

Group Companies Supported:

• DRS Marine Services Pvt. Ltd. – Accounts, Finance, Banking, RPSL Compliance & Business Operations
• Bajwa Marine Services – Export Documentation, Procurement, Logistics & Marine Supply Operations
• Bajwa Maritime Training Institute (BMTI) – Business Development, Training Operations, Admissions & Compliance

Managed key responsibilities for

DRS Marine Services,

• Reporting directly to the Managing Director and managing key Finance, Crew Documentation, RPSL Compliance, Marine Administration and Business Operations functions.
• Managed complete accounting operations, ensuring accuracy in accounts payable, accounts receivable, payroll, general ledger, fixed assets, banking transactions, and financial reporting.
• Coordinate and maintain crew documentation and crew-related records, ensuring timely submission, renewal and compliance with applicable maritime and regulatory requirements.
• Handle crew wage-related queries, wage documentation and compliance matters, including coordination and follow-up on issues raised by the Directorate General of Shipping (DG Shipping) and other relevant authorities.
• Managed sourcing, screening, and selection of qualified seafarers for vessel requirements.
• Coordinated with candidates, clients, and operations for crew deployment.
• Coordinate RPSL Licence renewal, annual compliance requirements and renewal audits, including preparation of documentation, checklists, records and responses to observations and queries.
• Coordinate compliance and documentation requirements related to MLC 2006, including renewal and audit-related documentation, records and follow-up.
• Coordinate DNV audits, ISO / certification-related audits, annual audits and renewal audits, including preparation of documents and closure of audit observations.
• Manage marine and employee insurance coordination, including policy renewals, documentation, claims support and communication with insurance brokers and insurance companies.
• Coordinate and follow up on crew medical, sickness wage and accident-related matters, including cases involving crew members injured or falling sick onboard, documentation, claims and communication with relevant stakeholders.
• Handle Bank Guarantee-related matters, including issuance, extension, amendment, renewal and coordination with banks to ensure compliance with regulatory and licensing requirements.
• Manage and respond to queries, notices and documentation requirements raised by government authorities and regulatory bodies, coordinating with internal teams, consultants, banks and external stakeholders to ensure timely resolution and compliance closure.
• Coordinate with DG Shipping, banks, insurance companies, auditors, DNV, consultants and other government/regulatory authorities for compliance, documentation, licensing and operational matters.
• Prepare and maintain compliance records, regulatory documentation, management reports, audit files and supporting documents for inspections, audits and renewals.
• Support senior management in resolving critical operational, regulatory, financial and administrative matters across multiple business functions.
• Developed and improved internal systems and documentation processes, enhancing follow-up mechanisms for timely completion of compliance, audit, renewal, and regulatory activities.
• Prepared management reports, cash-flow updates, and operational performance information to support informed decision-making and effective financial oversight.
• Manage export-related banking documentation, IRM reconciliation, EDMPC monitoring and follow-up for export realization and closure.
• Supported management in operational decision-making to align with company goals. with business operations, administrative controls, process improvement, audit coordination and strategic decision-making.
• Collaborated with other departments to ensure cohesive business operations and effective communication.
• Organised corporate events, including conferences and dinners, to enhance company culture and stakeholder engagement.
• Maintained a proactive approach to problem-solving, addressing potential issues before they impacted executive workflows.
• Liaised with staff, suppliers, and clients to foster positive relationships and streamline communication.
• Monitored email correspondence, prioritising and flagging critical communications to maintain executive focus on strategic matters.
• Liaised effectively with internal departments and external stakeholders to facilitate seamless communication channels.
• Tracked expenditures against budget targets and spending limits.
• Manage expenses and budgets for executive departments, providing timely reports to finance teams.

• Managed accounts receivable, customer collections, sales orders, commercial invoices, and reconciled customer accounts to ensure accurate financial reporting.
• Followed up on outstanding payments and coordinated invoice processing with internal departments to maintain timely cash flow.
• Resolved customer issues and complaints with quick-thinking problem-solving.
• Tracked sales and detailed trends through regular reports for senior management.
• Collected and maintained accurate data needed for effective forecasting.

• Processed accounting entries, managed billing and payment processing, performed bank reconciliation, and provided general accounting support to ensure accurate financial records.
• Reconciled bank statements monthly, identifying discrepancies and rectifying them to maintain accurate financial records.
• Prepared month-end closing entries to maintain detailed reporting and recordkeeping.
• Assisted with receiving, processing and verifying all invoices related to accounts payables.

• Coordinated office administration, managed documentation, maintained records, and filed documents to support efficient internal communication.
• Supported staff with clerical tasks for well-maintained office administration.
• Handled photocopying documents, updating files and faxing communications for staff.
• Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.