PRIYANKA Sreeramoju
Hyderabad
Summary
Experienced professional with 9 years in Identity and Access Management, focusing on IAM and SailPoint IIQ. Achievements include significant improvements in security protocols and contributions to organizational growth through technology integration. Known for adaptability and rapid learning in dynamic environments.
Overview
9
9
years of professional experience
Work History
Associate Security Consultant
TechMahindra
Hyderabad
02.2025 - Current
- Proactively monitor SailPoint batch jobs, aggregation tasks, provisioning processes, and certification campaigns to identify and resolve operational issues.
- Perform Tier-2 investigations for failed tasks, access provisioning errors, and identity correlation issues using logs, audit events, and database queries.
- Lead day-to-day SailPoint IdentityIQ operational support, ensuring high availability, performance, and security of IAM services.
- Supported access certification campaigns for managers, application owners, and entitlement owners, facilitating timely remediation activities.
- Participated in incident response and root cause analysis, implementing corrective actions to enhance resilience of IAM platform.
- Contributed to operational documentation and SOPs, driving continuous improvement initiatives centered on automation and risk mitigation.
- Engaged in IAM transformation initiatives to improve overall access control and governance.
- Partnered with global stakeholders across Technology, HR, Risk, and Cybersecurity to gather, analyze, and document business and functional requirements for User Access Management (UAM) transformation initiatives
- Defined target-state access governance models and developed detailed functional specifications to support SailPoint IdentityIQ implementation
- Collaborated with architecture and development teams to align business needs with technical capabilities of the IAM platform
- Drove adoption of Role-Based Access Control (RBAC) by defining business roles, IT roles, and segregation of duties (SoD) policies to mitigate compliance risks
- Conducted data analysis and validation of identity attributes, entitlements, and access mappings to ensure accuracy and consistency across systems
- Managed risk identification and operational robustness improvement within IAM processes
- Presented data-driven insights and recommendations to leadership for refining IAM workflows and improving user access experience
- Contributed to continuous improvement initiatives aimed at automation, access governance enhancement, and risk reduction across the enterprise
- Aided in integrating applications using REST APIs, SOAP, JDBC, and Delimited File connectors within SailPoint IdentityIQ
- Supported workflow and connector debugging, correlation rule configuration, and entitlement data validation
- Executed API testing using Postman and validated identity data through SQL queries to support project delivery
- Gained hands-on exposure to Account Aggregation, Identity Refresh, and Entitlement Administration as part of IAM enhancement projects
- Implemented Pagination in SailPoint using Web Services connectors
- Addressed and tracked failures in SailPoint tasks to maintain system reliability.
- Conducted unit testing and UAT to validate the code and Bug fixes based on feedback
Senior Information Security Engineer
Providence Global Center
Hyderabad
04.2021 - 02.2025
- Specialized in implementing information security measures and managing SailPoint Identity Management solutions.
- Managed incident response processes to address security breaches promptly.
- Conducted certification reviews for user and manager access, ensuring compliance with security policies and access controls.
- Administered user provisioning and deprovisioning processes while ensuring compliance through access review certifications in SailPoint.
- Diagnosed and fixed incidents associated with user access provisioning and operational challenges in SailPoint.
- Developed and clarified business and IT role definitions within SailPoint IdentityIQ to improve access management.
- Partnered with IT teams to improve and reinforce network security protocols and protective measures.
- Provided technical guidance to staff on information security best practices, fostering a culture of security awareness and compliance.
- Participated in Agile software development cycles, contributing to user story refinement and sprint planning to enhance project delivery.
- Supported KPI and KRI tracking efforts and dashboard development to facilitate ongoing process improvements.
- Created SOPs and documentation of procedures to improve efficiency and standardize process
- Perform Quality assurance (QA) checks and scrub analysis to maintain service standards
Member Technical
ADP Pvt Ltd
Hyderabad
12.2016 - 04.2021
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues, enhancing user experience.
- Managed user and group configurations in Active Directory for optimal access control.
- Administered Microsoft Exchange, creating user and group mailboxes and distribution lists to facilitate effective communication.
- Provisioned and managed accounts using IBM Security Identity Manager.
- Facilitated mobile device enrollment in Intune for enhanced security.
- Provided IT support via phone, chat, and support tickets, ensuring timely resolution for ADP internal associates.
- Documented processes and maintained knowledge base articles for streamlined service delivery.
- Achieved SLA adherence through effective time management and prioritization.
Education
Bachelor of Science - Computer And Information Sciences
Vaagdevi Engineering College
Warangal, Telangana06-2016
Intermediate Certificate - MPC
Sri C.V. Raman Junior College
Warangal, Telangana04-2012
SSC -
Keeys High School
Warangal, Telangana04-2010
Skills
- SailPoint administration
- Role-based access control
- User access management
- Access provisioning
- Process documentation
- Problem solving
- Analytical thinking
- Continuous improvement
Timeline
Associate Security Consultant
TechMahindra
02.2025 - Current
Senior Information Security Engineer
Providence Global Center
04.2021 - 02.2025
Member Technical
ADP Pvt Ltd
12.2016 - 04.2021
Bachelor of Science - Computer And Information Sciences
Vaagdevi Engineering College
Intermediate Certificate - MPC
Sri C.V. Raman Junior College
SSC -
Keeys High School