Priyanka Srikanth

Roles and Responsibilities:

• Led end-to-end migration of 500+ users from Citrix to Azure Virtual Desktop with zero downtime.
• Designed and deployed scalable Azure VMs and AVD host pools (pooled/personal) using Terraform modules with environment-specific variables.
• Supported the deployment and management of Azure cloud infrastructure, including virtual machines, storage accounts, and virtual networks.
• Managing and maintaining Terraform structure via VS Code, with proper integrated Azure DevOps CI/CD pipelines for fully automated provisioning of AVD resources, reducing manual intervention.
• Configured FSLogix profile containers to optimize user experience and roaming profile reliability.
• Managed secure credentials using Azure Key Vault, and implemented RBAC for least-privilege access.
  Built Azure Monitor alerts and diagnostic logging for real-time troubleshooting of AVD sessions and infrastructure.
• Developed reusable Terraform modules for AVD, storage, networking, and policy deployment across multiple subscriptions.
• Implemented Azure Backup and Recovery for virtual desktops and critical data.
• Enabled autoscaling policies on session hosts using scheduled scaling and host pool capacity rules.
• Created and maintained custom virtual machine images for standardized desktop deployments.
• Managing patching of machines via Intune; all other GPO policies are managed via Intune.
• Collaborated with security and compliance teams to apply policies, monitor audit logs, and enforce compliance tagging.
• Worked on critical incidents, provided solutions efficiently, and also submitted the RCA document as per standards.
• Coordinated with vendors and third-party support teams to resolve technical issues efficiently.
  
  
  
  
  

Roles and Responsibilities:

• Worked on multiple projects and provided efficient end-to-end support for Citrix and virtual desktop environments.
• Designed, deployed, and managed Citrix XenApp/XenDesktop 1912 LTSR, and Citrix DaaS environments for over 2,000 users, and more than 100 business-critical applications.
• Delivered L3-level support, resolved high-priority incidents and service requests, and documented Root Cause Analyses (RCAs) for performance-related issues.
• Published and updated applications using Citrix Cloud and on-premises Citrix Studio; managed master image sealing, catalog updates, and golden image maintenance.
• Administered VDIs and Citrix servers via the Nutanix console and VMware vSphere, ensuring high availability, redundancy, and optimal performance.
• Provisioned virtual desktops using both Machine Creation Services (MCS) and Provisioning Services (PVS), including vDisk versioning, load balancing, and rollback procedures.
• Managed user access control by assigning, modifying, and revoking access based on business requirements and security policies.
• Configured and maintained Citrix ADC (NetScaler) for SSL offloading, load balancing, and high availability (HA) configurations.
• Executed monthly vulnerability remediation, firmware upgrades, patch management, and HA failover testing.
• Implemented proactive monitoring through Citrix Director, DaaS Monitor, and third-party tools to ensure system stability and user experience optimization.
• Performed daily and weekly health checks, application compatibility testing, and change management for deployments, reboots, and updates.