Priyanka Thakur
KOLKATA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Accounts Executive
Phonex logistics Private Limited.
08.2020 - 05.2023
- Operated cash register to record transactions accurately and efficiently.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Built positive relationships with customers by providing exceptional customer service.
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
MIS Executive
Alliance Management & Consulting
08.2019 - 08.2020
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints and maintained clean and tidy checkout area.
Customer Care Executive
Dynaxon IT Services Pvt. Ltd.
09.2016 - 08.2019
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Kept accurate records of all customer interactions.
- Conducted surveys to determine customer opinion of products and services.
Education
Bachelor of Commerce
University Of Calcutta
Kolkata2020
ICA Chowringee
Kolkata2019
12TH W.B.C.H.S.E - Commerce
Maheshwari Balika Vidyalaya
Kolkata2014
10TH W.B.C.H.S.E -
Lajpat Balika Vidyalaya
Kolkata2012
Skills
- Administrative Support
- Strong Relationships
- Data Entry
- Client Relationship-Building
- Account and Ledger Reconciliations
- Data Collection
- Petty Cash Management
- Customer Relationships
- Executive Leadership
- Client relationship management
Languages
Bengali
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Accounts Executive
Phonex logistics Private Limited.
08.2020 - 05.2023
MIS Executive
Alliance Management & Consulting
08.2019 - 08.2020
Customer Care Executive
Dynaxon IT Services Pvt. Ltd.
09.2016 - 08.2019
Bachelor of Commerce
University Of Calcutta
ICA Chowringee
12TH W.B.C.H.S.E - Commerce
Maheshwari Balika Vidyalaya
10TH W.B.C.H.S.E -
Lajpat Balika Vidyalaya
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