PRIYANKA THAKUR

Executed pre-defined tasks and processed transactions with high accuracy within deadlines.

Ensured compliance with established procedures while identifying process improvements.

Communicated effectively with internal and external stakeholders across various channels.

Resolved issues related to processes and customer inquiries through thorough research and analysis.

Created and updated documentation for processes, systems, and procedures.

Assisted in implementing new systems, policies, and processes to enhance efficiency.

Responded promptly to customer queries, addressing concerns and providing support.

Maintained records and managed work in progress by compiling information from multiple sources.

Reviewed written material for grammar, spelling, punctuation, and syntax errors.

Maintained clarity and consistency in style and tone throughout all content.

Conducted fact-checking to ensure accuracy of presented facts and figures.

Adhered to specific style guides for consistent formatting and terminology use.

Engaged in collaboration with authors and reviewers to resolve queries.

Delivered constructive feedback to writers to enhance their skills.

Successfully managed multiple projects to meet tight deadlines.