Priyanka Tomar

Windows-VMware Administrator :

-Highly motivated IT professional with over 7+ years of Designing , deploying, Administration, Maintaining and supporting Microsoft platform.
-Implement planned changes (server configuration, IPU , repairs,Installing ). Manage virtual servers, and perform in-place upgrade .
-Troubleshooting for server errors like unable to RDP, Slowness , Black screen issue, etc.
-Reviewing system error logs and user-reported errors on VMs.
-Monitoring system performance like Periodic health check of the systems, troubleshooting problems, analyzing and implementing
rectification measures.
-Implementation and maintenance of standard operating procedures for maintenance of the infrastructure

-Managing user access for shared folder or network drives.

-Creating and managing security groups for shared or network folders.
-Upgrade/ patching of systems with new releases and models time to time.
-Perform DNS and IP update on virtual machines .
-Experience using formalize change management and incident management process .
-Install software update , software and applied patches for Windows servers .
-Monitoring and maintaining CPU , Memory and low disk space alerts on Virtual machines .

-Migrating virtual machine configuration files and virtual disks from one data store to another Data store .
-Migration of server P2V and V2V by using VMwar Converter .
-Performed in customizing VM's Memory , CPU .
-Troubleshooting the Hung VM session on ESX Host .
-Cloning , deploying VM's to template , templates to VM's, vMotion etc.
-involve in live migration of Virtual Machine by using vMotion .

Environments - Windows servers 2008R2 , 2012 , 2016 , 2019 , VMware EXSI 5.5,VMware vCenter, vMotion , P2V and V2V migrations

• Proven experience in Windows admin, VMWARE, and patch management in Windows environment .Deploy and manage 6K+ servers, OS hardening issues, patching for Windows Server
• Responsible for monitoring and managing 1000+ Windows servers- 2008R2,2016, VSphere 5.5, cloning, snapshots, storage mapping
• Working knowledge on Server Installation - OS Configuration server mounting rack management
• Hands-on experience on Clusters, installation & basic troubleshooting
• Monitoring, configuring and maintaining Windows servers
• Configure CPU, memory, and disk partitions as required
• Virtualization : Working knowledge on Virtualization tech like VMware & Hyper-V, commissioning of new guests, add/remove hardware or increase the disk space etc
• Implementation and management of 20+ Datacenters across the globe which includes vCenter deployment, ESXi host builds/upgrades, networking, migration of hosts across Datacenters, alarms and health checks
• P2V migration using VMware Converter
• Active Directory: Knowledge of AD objects and group policies and troubleshooting related to AD Users and Groups Permissions, Organizational units, Change user's account domain
• Also , work with simple to moderately complex Active Directory functions such as file share rights, manage permissions on security groups or creating groups, account unlocking
• Hardware management- Coordinating with vendors for hardware failure issues or log tickets by using project-based tools as Park Place, etc
• Providing technical support and guidance to internal teams and clients as per requirement
• Also , leading multiple client meetings to deliver updates for on-going issues and proactively respond to mails
• Manages and monitors day - to - day operations of infrastructure services
• Create and Maintain documentation of system infrastructure and applications
• Provide responsive action to any high priority issues by providing agreed level of technical cover on-call availability
• Provide weekly report on project/assignment time for management administration
• Follow established ITIL processes for managing incidents, tasks and requests for changes

• Establishing the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards
• Configuration, installation, maintenance and lifecycles planning of various network devices and services (routers, switches, firewalls, load balancers, VPN etc.)
• Monitoring network performance and ensuring reliability and availability
• Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure
• Providing Level 2 support and troubleshooting as and when required
• Document technical procedures and solutions to build client's knowledgebase.

• Working knowledge of Windows operating systems, Understanding of Active
• Directory, DNS, DHCP, LAN/WAN, and basic networking
• Proven experience with Office 365 and office 365 exchange
• Manage network servers and technology tools
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Great experience in writing and verbal communication skills
• Diagnose and resolve hardware, software, networking, and system issues when they arise
• Monitoring system performance to ensure everything runs smoothly and securely
• Researching and recommending new approaches to improve the networked computer system
• Develop trends by monitoring and analyzing incoming calls, problems and support requests.