Priyanka V
Chennai
Summary
With a proven track record at Study-In-UK, I excel in crisis intervention and educational assessment, enhancing student success and university placements. Renowned for exceptional client relationship management and public speaking, my contributions have been pivotal in organizing impactful workshops and advancing career counseling methodologies. My skills are complemented by a strong commitment to customer service and team collaboration.
Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Honest and disciplined professional with several years of comprehensive experience in residential and outpatient care. Impeccable communicator possessing ethical decision-making abilities.
Overview
8
8
years of professional experience
Work History
Senior Sales Executive & Academic Counsellor
Study-In-UK
Chennai
03.2021 - Current
- Responsibility for converting the leads from the initial stage to the product closing stage.
- Maintaining customer satisfaction level.
- Ensuring the leads have been followed up vigorously and auditing them on a daily basis.
- Detailing the product via presentation to the clients in order to have a better understanding of the product.
- Evaluating inbound lead quality and assigning them to the counselors.
- Conducted individual counseling sessions with students to help them identify their desired courses and universities based on their experience, budget, and education level.
- Provided crisis intervention services when necessary.
- Established contacts with universities to develop industry knowledge in order to guide students properly for their higher studies.
- Participated in professional development activities, such as conferences and seminars.
- I had a chance to be a part of the Nottingham Trent University Global Conference, held in the United Kingdom in November 2024.
- Advised students on course selection and academic pathways.
- Compiled and studied educational and economic information to assist individuals in determining vocational and educational objectives.
- Organized college preparatory workshops for high school juniors and seniors.
- Coordinated career exploration activities such as job shadowing experiences and mock interviews.
- Established and supervised peer-counseling and peer-tutoring programs.
- Recognized by management for providing exceptional customer service.
Senior Visa Documentation Specialist
VFS Global Pvt Limited
Chennai
01.2018 - 01.2020
- Used in-depth knowledge of legal precedents to analyze probable outcomes of cases.
- Analyzed legal documents for discrepancies to streamline procedures and avoid delays.
- Negotiated and drafted settlement agreements to resolve litigated cases.
- Compiled evidence demonstrating an applicant's ties to his and her home country in order to increase chances of approval.
Junior Consultant
Redisolve
Chennai
07.2017 - 12.2017
- Coordinated with other departments to ensure successful execution of online campaigns.
- Created landing pages that meet user experience standards while driving conversions.
Education
Bachelor of Computer Applications - Computer Applications Development
SRM University of Arts And Science
Chennai , Tamil Nadu 06-2014
Skills
- Crisis intervention
- Course advising
- Career counseling
- Workshop organization
- Educational assessment
- Client relationship management
- Public speaking
- Networking skills
- Team collaboration
- Active listening
- Customer service
- Time management
- Solution-focused counseling
Affiliations
- Volunteer work or community involvement.
- Travel and explore new cultures.
- Cooking or food-related interests.
- Outdoor activities such as hiking, camping, or rock climbing.
- Motorcycling and car enthusiasts.
Timeline
Senior Sales Executive & Academic Counsellor
Study-In-UK
03.2021 - Current
Senior Visa Documentation Specialist
VFS Global Pvt Limited
01.2018 - 01.2020
Junior Consultant
Redisolve
07.2017 - 12.2017
Bachelor of Computer Applications - Computer Applications Development
SRM University of Arts And Science
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