Skilled leader drives growth through analysis and dynamic leadership. Proficient in strategy, team empowerment, finance, marketing, and operations, achieving impactful results.
Overview
2
2
years of professional experience
Work History
Hospitality assistant
Treatz
Oxford
11.2022 - 12.2023
Demonstrated proficiency in handling cash transactions, processing payments accurately, and maintaining a balanced cash register
Adapted quickly to changing priorities and customer preferences, accommodating special requests and flexibility
Developed strong communication skills through interaction with customers and colleagues, effectively addressing inquiries and resolving complaints
Contributed to a positive work environment by fostering teamwork, demonstrating a strong work ethic, and supporting fellow team members as needed.
Retail associate
TKMAX
Oxford
10.2022 - 12.2023
Demonstrated strong leadership skills by effectively coordinating a team of retail associates to ensure smooth store and exceptional customer service delivery
Utilized excellent communication and interpersonal skills to interact with customers, address inquiries, and resolve issues, resulting in high levels of customer satisfaction and repeat business
Developed resilience and patience to thrive in a fast-paced retail environment, handling challenging situations with professionalism and maintaining composure under pressure
Contributed to the overall success of the store by actively participating in opening/closing procedures, adhering to company policies, and supporting team members to achieve store targets and objectives.
Intern
Budharaja & co.
Nagpur
11.2021 - 08.2022
Gained practical experience and developing skills in areas such as financial analysis, auditing, taxation and regulatory compliance
Besides acquiring technical skills, I also cultivated practical expertise in client communication, time management, and teamwork.
Education
Master of Science - International Business Management
Oxford Brookes University
Oxford, United Kingdom
12-2023
BBA -
City Premier College
Nagpur, India
06-2022
Skills
Public Speaking
Time Management
Social Media Advertising
Active Listening
Customer Service
Adaptability
Project Management
Empathy
Interpersonal Communication
Teamwork
Decision Making
Research & Strategy
Languages
English
Hindi
Gujarati
French
Additional Activities
IT Skills : python, HTML(Professional), Microsoft(Professional), Excel(Professional), Power Point(Professional)
Certification : PMP basics( Project Management Professional), Digital Marketing Fundamental course, Business Analysis Basics, Data analytics, Basics of psychology ( by choice)
Timeline
Hospitality assistant
Treatz
11.2022 - 12.2023
Retail associate
TKMAX
10.2022 - 12.2023
Intern
Budharaja & co.
11.2021 - 08.2022
Master of Science - International Business Management
Oxford Brookes University
BBA -
City Premier College
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