Priyanka Jha
TEAM LEADER
Summary
Skilled in facilitating weekly/monthly planning meetings with relevant parties, share and adjust accurate short and long-term goals.
Efficient in organize information and have attention to detail and accurately follow procedures, excellent organizational and leadership skills, and problem-solving aptitude.
Ability to track inspection progress accurately and continuously to ensure completion per client specifications.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Operations Team Lead
BYJU's
Noida
08.2022 - Current
- Managed the team of 9 associates.
- Work closely with the sales management to inspect sales process quality and prioritize opportunities for improvement.
- Have been a part of the team generating 9 CR revenue monthly.
- KPI management: manages the manage the collection of sales data and key Performance indicators.
- Ensure systems and resulting information is useful and effective for team and Management to communicate the best practices across the system and Management teams.
- Plan, monitor, and analyze key metrics for the day-to-day performance of the Operations to ensure efficient and timely completion of tasks.
Business Development Associate
BYJU's
Noida
03.2021 - 07.2022
- Analyzed current customer base, including portfolios, to identify potential sales opportunities
- Build strong relationships with customers, outside business contacts, and company stakeholder
- Review and communicate proposals and cost estimates to customers and stakeholder
- Negotiated timelines and budgets with the client
- Achieved sale target by following up with the client on regular basis
- Upsold and cross sold of the product Awards & Recognition.
Education
Bachelor of Arts -
Marwari College
Darbhanga 08.2018 - 2021.08
Skills
Business Development
ACHIEVEMENTS
Promoted as First Female Team Lead (North India Region).
Recognized as Top 5 TL out of 40 TLs and
Constant Target Achiever for 8 months generating 4 Cr monthly
Drove Performance with Incentive Structure and Promotions Scheme, Resulting in Least Attrition on Floor. (HR Score = 9.8/10).
BYJU's Data Privacy & Protection Awareness Certification
Certification
Certification of entrepreneurial development skills by 'MSME' (08/2017)
Timeline
Operations Team Lead
BYJU's
08.2022 - Current
Business Development Associate
BYJU's
03.2021 - 07.2022
Bachelor of Arts -
Marwari College
08.2018 - 2021.08
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