Priyanka Reddy Aguduri

Over 16 years of professional experience in Software Development with strong technical skills including 11 years of extensive experience with 6x Certification in Salesforce and Force.com platform as a Team Lead, Architect and developer and 5 years of experience in various enterprise web applications and Java J2EE Application Development. Experienced Salesforce Team Lead with a proven track record of success in leading and managing high-performing teams and implementing scalable solutions on the Salesforce platform. Proficient in Salesforce technologies, including Apex, Visualforce, Lightning Web Components, and Salesforce APIs. Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. Experience with Agile Methodology Development (Scrum Methodology). Demonstrated ability to mentor team members, foster a collaborative work environment, and continuously improve processes to maximize efficiency and effectiveness. Good knowledge of SOQL, SOSL and exposure on OOPS Concepts. Good knowledge in Banking,Automobile,Health Domain. Good Communication and Interpersonal Skills with Strong Technical and Analytical reasoning ability. Capable of learning new technology quickly and adapting to a new environment. Have good exposure to work with clients both at onsite and at offshore.

• Recipient of “Champs FY22” Award for delivery excellence from DXC Technologies.
• Recipient of “ON SPOT” Award for delivery excellence, aspiration and client satisfaction from DXC on the month of January 2018
• Recipient of “ON SPOT” Award for delivery excellence from DXC on the month of August 2016.
• Recipient of “ON THE SPOT” Award consistently twice for exceptional performance from Infosys Ltd.
• Recipient of “GEM” Award for exceptional performance from Infosys Ltd.
• Won a Gold Medal in Yogathon ’14 in women category.

• AAA Roadside Assistance, AAA, US, Technical Lead, 03/2024 - Present, AAA (the American Automobile Association, Inc.) is a federation of affiliated automobile clubs. With the legendary 24-hour Roadside Assistance, if you lock your keys in your car, get a flat tire, need a jump start, or break down on the side of the road, whether you're the passenger or the driver, AAA can help you get back on the road., Involved in end-to-end development of project (SDLC) from Requirement gathering till deployment phase. Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience. Worked on setting up Experience cloud for member experience.
• CPQ Implementation, DXC, Project Lead, 02/2021 - 03/2024, DXC Technology in India is a hotbed of innovation and technical expertise and a gold standard for process maturity and quality. Our operations are the company’s largest globally, employing high-caliber technology professionals focused on helping customers address their core challenges and take advantage of market opportunities., Involved in end-to-end development of project(SDLC) from Requirement gathering till deployment phase.
• Motor Codes Service Tracking System, SMMT, UK, Project Lead, 02/2015 - Present, Motor Codes are a company within the SMMT group. They promote codes of practice across the consumer facing motor industry while providing mediation services for Garages, Dealerships and Warranty Product companies in the UK. When a consumer has a dispute with a Garage/dealer that they cannot resolve directly, they contact Motor Codes who will – if the Garage/Dealer subscribes to a code of practice – mediate between the consumer and the garage until the dispute has been resolved., Involved in end-to-end development of project(SDLC) from Requirement gathering till deployment phase. Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience. Created many app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app. Developed Salesforce.com custom application using Apex, Visual force and AppExchange. Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Worked on setting up Consumer and Partner Communities. Worked on Community Security and Authentication. Worked on various Salesforce.com standard objects and custom objects. Worked on Configuring Page Layouts, Record Types, Managing Fields and their dependencies, Tabs. Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Creating and managing profiles, roles settings. Developed Salesforce.com custom application using Apex classes, Apex triggers, Wrapper class and Visual force pages. Worked on REST API and SOAP API. Designed and developed the Validation rules and Email Alerts. Involved in Workflows. Imported data by mapping to business objects in CRM system using Apex data loader and Import/Export wizard.
• Sales Tracking System, Penna Cement Pvt ltd, 07/2015 - Present, Sales Tracking System is an end-to-end CRM tool to assist & managing the entire sales process. Penna Cements is one of the well-known Cement industry in India which want to track its sales data in a single application. There major usage of salesforce is through salesforce1. They have implementing few modules in SAP and which are integrated with salesforce. CRM Solution has various modules like Lead, Contact, Account, Order, Invoice, Collections, Task, Cases etc., Worked on various Salesforce.com standard objects and custom objects. Worked on Configuring Page Layouts, Record Types, Managing Fields and their dependencies, Tabs. Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Creating and managing profiles, roles settings. Developed Salesforce.com custom application using Apex classes, Apex triggers, Wrapper class and Visual force pages. Worked on SMS Integration (REST API). Worked on SOAP Integration. Designed and developed the Validation rules and Email Alerts. Involved in Workflows. Imported data by mapping to business objects in CRM system using Apex data loader and Import/Export wizard.
• Hospital Management System, Cardinal Health, 11/2013 - 06/2015, The system developed for Cardinal Health Hospital. Main idea behind developing this application is to provide a solution for hospitals to manage patient’s records and details in single software. Hospital management system application can manage information of patient’s health details, appointment details, payment details, past visiting details etc., Worked on various Salesforce.com standard objects and custom objects. Designed and developed the Custom objects, Validation rules and Email Alerts. Customized different page layouts and assigned them for different profile users. Involved in Workflows. Configuring Page Layouts, Record Types, Managing Fields and their dependencies, Tabs. Imported data by mapping to business objects in CRM system using Apex data loader and Import/Export wizard. Responsible for implementing security and user creation. Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Sales Call Tracking System, Protocol Automation Limited, 02/2013 - 11/2013, Sales Call Tracking System (SCTS) is an end-to-end Customer Relationship Management System. It’s a very user-friendly, powerful and customizable CRM tool to assist & managing the entire sales process. It covers the spectrum from presales to order tracking to payment follow ups & Support Requests Tracking. It also supports including time and effort spent by technical teams for customer related projects.CRM Solution has various modules like Customer, Contact, Case, Task, Documents, Admin and etc., Developed various Custom Objects, Reports and Tabs, Visual force Pages and Controllers for different user profiles based on the need in the organization. Created page layouts, validation rules, email templates, workflows and approval processes as per the Business requirements. Developed Salesforce.com custom application using Apex classes, Apex triggers and Visual force pages. Creating and managing profiles, roles settings. Implemented data loading using Data loader, import wizard.
• Level 2 support for Vijaya bank, Vijaya Bank, India, 10/2011 - 05/2012, Provided day –day SW Engineering support related activities. Provided real-time services in trade finance and customization of bank in following areas Finacle core banking, Finacle CRM and Finacle eBanking. Report Generation support for FOREX., Team lead for a group of 5 Engineers to support Core Banking. Tech Lead in assisting the client in exploring the various functionalities of finacle. Development and Management of planning and scheduling maintenance and planned activities for the project. Create project status reports and provide services to fix bugs including projection curve to client
• Implementation and support of Regional Rural Banks (RRB), Regional rural Bank, India, 01/2011 - 10/2011, Rural banking in India started with the establishment of banking sector in India. Rural Banks in the past mainly focused upon the agro sector, but the scope had changed with the penetration and establishment of multiple banks in remote areas of India which required more development and support. Canara Bank RRB: Involved in implementing core banking solution for Three Regional Rural Banks of Canara bank. Project involved clear understanding, evaluation and implementation per RRB’s specification, feature sets and requirements Punjab National Bank RRB: Involved in offshore core banking solution for Five Regional Rural Banks of Punjab National Bank. Project involved clear understanding, evaluation and implementation per RRB’s specification, feature sets, customizations and requirements, Product development and customization using FINACLE Responsible as requirements engineer to create customization of reports and bank specific changes. Development of Product and Parametric specs into a manual Pre and Post development product evaluation and testing including Go-Live support until safe launch declaration
• Finacle Version Migration of South Indian and Federal Banks, South Indian Bank and Federal India, 05/2010 - 01/2011, Supported version migration related issues and fine-tuning the upgrade queries as per requirement. Lead coordinator and Liaison with banks and onsite development teams. Development of Product and Parametric specs into a manual. Pre and Post development product evaluation and testing including Go-Live support until safe launch declaration.
• Offshore development and support, Various National and Regional Banks, India, 01/2008 - 05/2010, Responsible for day-to-day support on issues and concerns related to Finance Clearance Modules as SPOC (Single point of contact). Responsible for offshore development, customization and maintenance support for major national and regional banks (PNB, JKB, SIB, FED, EDCB, NIBL, NABIL, COSMOS, ICICI, CANARA RRB, UBI, VIJAYA) using FINACLE.

• Java, Oracle, Advance C, Banking Concept in depth and Jasper reporting tool, Infosys, India, 01/2008
• Diploma in Embedded Systems, RVE Technologies, India, 11/2007
• Code vision AVR 1.24, Xilinx ISE 8.1i, Keil Uvision3, Digital logic design, Astra Microwave Products ltd, India, 06/2006
• C++, Trendz Information technologies, India, 08/2005