Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
PRIYANK N. PATEL

PRIYANK N. PATEL

IT Head
Ahmedabad

Summary

Professional Experience: 9 years in Network, Hardware and Security. Promote optimal performance, reliability, and security across core business systems Results-driven professional offering a progressive, Eleven-year career in information technology. Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery. Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. – Areas of Expertise – Testing & Troubleshooting | Project Management | System Administration Vendor Relations | Strategic Planning | Resource Allocation | Effective Communication | Team Leadership | Business Continuity | Maintain Data Server | Firewall Maintain Domain Control | Protect Network and Systems by Antivirus Server | Windows Server and SQL install and maintain.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

IT Head

Shine Fitness Equipment
Ahmedabad
06.2021 - Current
  • Shine Fitness Equipment is manufacture fitness equipment as per user requirement
  • Designations I HAVE JOIN THIS COMPANY AS an IT head
  • All type of query solve easily
  • Only Major issues solve by me
  • (win-8, 8.1,10, 2005, 2008, 2013 windows server and SQL server )
  • My current job includes major responsibilities like satisfied the clients
  • DSS support and maintain infra also support software and application
  • Infra and town hall, VC maintain
  • Network, Security Server, Data Server, firewall Administration for CO and plant
  • Three engineers reporting to me and if found critical issue than I handle and resolve it.
  • Facilitated and logged store opening, closing and shift changes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Set and updated employee schedules to fulfill gaps based on expected customer demands.
  • Built and implemented training strategies to optimize team performance.

Sr. IT Executive

Zielen Industries PVT. LTD
Ahmedabad
11.2020 - 05.2021
  • Zielen Industries Pvt Ltd is manufacture tubes and pipes and export all over World
  • Designations I HAVE JOIN THIS COMPANY AS A SENIOR IT EXECUTIVE
  • All type of query solve easily
  • Only Major issues solve by me
  • (win-8, 8.1,10, 2005, 2008, 2013 windows server and SQL server)
  • My current job includes major responsibilities like satisfied the clients
  • DSS support and maintain infra also support software and application
  • Infra and town hall, VC maintain
  • Network, Security Server, Data Server, firewall Administration for CO and plant
  • Reporting to IT Head
  • Three engineers reporting to me and if found critical issue than I handle and resolve it.
  • Enabled revenue generation by pursuing partnerships, sourcing funding and capitalizing on market opportunities.

IT Administrator

KDDI INDIA PVT. LTD
Ahmedabad
04.2017 - 02.2019
  • KDDI India Pvt Ltd is Japan base company which serving this IT Industry from long time in all over World
  • Designations I HAVE JOIN THIS COMPANY AS A SENIOR IT EXECUTIVE AND DEPUTED IN OTSUKA PHARMA WHICH IS JAPAN BASE COMPANY, All type of query solve easily
  • Only Major issues solve by me
  • (win-8, 8.1,10, 2005, 2008, 2013 windows server and SQL server )
  • My current job includes major responsibilities like satisfied the clients
  • DSS support and maintain infra also support software and application
  • Infra and town hall, VC maintain
  • Network, Security Server, Data Server, firewall Administration for CO and plant
  • Reporting to IT Head
  • Three engineers reporting to me and if found critical issue than I handle and resolve it.
  • Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.

Sr. Technical Support Engineer

RENOVISION AUTOMATION SERVICES PRIVATE LIMITED
Ahmedabad
09.2016 - 04.2017
  • Renovision Automation Services Pvt Ltd is part of Wipro ltd which is serving this IT Industry with the state of part products from long time in all over World
  • JOIN THIS COMPANY AS A, All type of query solve easily
  • Installation and maintain operating system
  • (win-8, 8.1,10, 2005, 2008, 2013 windows server and SQL server )
  • My current job includes major responsibilities like satisfied the clients
  • DSS support and maintain Infra also support software and application
  • Infra and town hall, VC maintain
  • Network and firewall Administration for all Gujarat circle
  • Reporting to IT Head
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Served as primary point of contact for support relating to owned solutions and products.

TCHNICAL ENGINEER

N K.PROTEINS LTD
AHMEDABAD
04.2010 - 05.2013
  • Company Profile
  • N.K.PROTEINS LTD is serving this cottonseed oil manufacture and refinery company
  • As product “tirupati edible oil” with the state and India products since last 20
  • Years in all over India
  • Maintain all pc and server
  • Maintain c.c.t.v
  • Camera systems
  • Maintain all network include Wi-Fi
  • Maintain Erp software & update
  • Also maintain N.K
  • Industries responsibility
  • Maintain basis of sap software
  • Maintain firewall security (firewall and cyberoam)
  • Maintain All IT asset details
  • Install and configure database SQL 2008 to 2013
  • Diagnosing and solving hardware/software faults
  • Logging customer/employee queries
  • Analyzing call logs to spot trends and underlying issues
  • Administrating network security
  • Performing upgrades of software, maintaining server hardware
  • Reporting to IT Manager.

Technical Support Engineer

PAN INFOTECH AHMEDABAD, PAN INFOTECH PVT LTD
Ahmedabad
01.2008 - 03.2010
  • Is serving this IT Industry with the state of part products since last 15 years in all over Gujarat
  • Designations I HAVE JOIN THIS COMPANY AS A HARDWARE ENGINEER, All type of query solve easily
  • Installation and maintain operating system (Win-98, XP, 2000, 2003, 2008 server)
  • AAI(airport authority of India) maintain all server, network
  • Kiosk machine and Wi-Fi zone
  • Reporting to Director.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Performed root cause analysis of reported issues to enact corrections.
  • Contributed to whitepapers, blogs and videos for marketing, sales and training.

Education

O’LEVAL Certified - IT

Pramukhswami Institute Inf. Tech, Ahmedabad
09.2006 - 07.2007

B.C.A - IT

Sunrise University, New Delhi
07.2013 - 05.2016

Skills

Head Start familiarity

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Certification

Date Of Birth : 13-08-1989

Interests

I have intrest to do work with responsibilities and intrect with different types of people

Timeline

IT Head - Shine Fitness Equipment
06.2021 - Current
Sr. IT Executive - Zielen Industries PVT. LTD
11.2020 - 05.2021
IT Administrator - KDDI INDIA PVT. LTD
04.2017 - 02.2019
Sr. Technical Support Engineer - RENOVISION AUTOMATION SERVICES PRIVATE LIMITED
09.2016 - 04.2017
Sunrise University - B.C.A, IT
07.2013 - 05.2016
TCHNICAL ENGINEER - N K.PROTEINS LTD
04.2010 - 05.2013
Technical Support Engineer - PAN INFOTECH AHMEDABAD, PAN INFOTECH PVT LTD
01.2008 - 03.2010
Pramukhswami Institute Inf. Tech - O’LEVAL Certified, IT
09.2006 - 07.2007
PRIYANK N. PATELIT Head