Seasoned IT Governance, Risk, and Compliance (GRC) leader with 29+ years of experience, including over 11 years heading the GRC function at Mahindra Finance. Proven expertise in designing and enhancing IT governance frameworks, ensuring regulatory compliance, and optimizing risk posture. Skilled in managing RBI CSITE and other IT/IS audits, with a strong track record of collaborating with risk owners for timely audit closures. Deep understanding of regulatory requirements and adept at aligning organizational policies to meet evolving compliance standards. Results-driven leader with strong people management and mentoring capabilities across diverse teams.
Hi, I’m
PRIYANKO BANERJI
Pune,MH
Summary
Overview
30
years of professional experience
1
Certification
Work History
Mahindra Finance
Vice President & Head – IT GRC
09.2013 - Current
Job overview
- Technology Governance
- Provide strategic leadership in developing and enhancing IT Governance frameworks, policies, and processes to ensure alignment with business and regulatory goals. Define and track KPIs/KRIs, drive enterprise IT strategy, and leverage ITSM tools for governance automation. Lead IT governance forums (e.g., IT Steering, Digital & AI, Tech Risk), prepare executive-level presentations, and ensure implementation of Board/Committee directives. Promote transparency, operational efficiency, and continuous alignment between IT and business objectives.
- IT Risk & Audit
- Conduct IT risk assessments, develop risk control matrices, and evaluate control effectiveness. Engage with risk/process owners to implement mitigation strategies. Lead business impact analysis, third-party risk assessments, and outsourcing risk monitoring. Manage IS audit engagements (RBI CSITE, internal, external, statutory), oversee audit findings—including InfoSec—and coordinate incident response.
- IT Compliance Management
- Conduct gap assessments and policy compliance reviews; collaborate on remediation plans to ensure alignment with CERT-In, RBI (IT GRC&AP, Outsourcing, Digital Lending), and UIDAI (AUA/KUA) requirements.
- IT Budgets & Supply Chain Management
- Manage annual technology budget, monitor spend vs. budget, and lead IT procurement and payments, ensuring timely vendor onboarding, renewals, invoice settlement, and regulatory-compliant contracts for outsourced services.
- Leading and Driving Centre of Excellence for Technology teams
- Guide and educate technology teams to foster continuous improvement and align with enterprise quality principles under the TMW (The Mahindra Way) program.
Mahindra Finance
Zonal Head – IT Service Delivery
11.2004 - 09.2013
Job overview
- Led a 30-member service support team to deliver end-to-end technology services across MMSFL’s largest zone—154 branches spanning UP, Bihar, Jharkhand, Uttarakhand, East India, MP & Chhattisgarh. Operated from Lucknow (2004–2005), Bhopal (2005–2008), and Kolkata (2008–2013).
Mahindra Finance
IT Officer/Executive
05.1998 - 11.2004
Job overview
- Managed IT infrastructure and Novell NetWare 4.x at Head Office; provided nationwide IT support, computerized branch systems, and established HO connectivity via Citrix clients and MPLS networks.
Various other Companies
Tech Support Manager / Executive
05.1995 - 05.1998
Job overview
- Supported and managed Novell NetWare and IT infrastructure for clients including Citibank, L&T, Bharat Bijlee, and key Mumbai-based print/media firms. Led end-to-end network design and restructuring as a Certified NetWare Engineer and networking specialist.
Education
IGNOU
Bachelor of Information Technology
University Overview
Skills
- Stakeholder Management,
- Attention to Details
- Analytical thinking & Problem-Solving
- Team building and interpersonal
- Negotiation & Conflict management
- Agile Project management
- Team Leadership & Cross-Functional Collaboration
- Team leadership
- Strategic planning
- Critical thinking
- Decision-making
- Relationship building
- Coaching and mentoring
- Complex Problem-solving
Accomplishments
Accomplishments
- Collaborated with team for implementation and adoption of hand-held receipting device replacing manual receipts [Handheld device implementation].
- Top Performer – IT (2009) – awarded by MMFSL
- Future 100 CIO (2012) – adjudged and awarded by IT Next
- Implemented enterprise-wide Service Management modules (Change, Incident, Problem, and Service Request) in FreshService within a record 3 months, and deployed CMDB & Asset Management modules in under a month.
- Successfully managed 6 concurrent audit engagements with a 2-member team for two consecutive years.
- Established a new GRC function by building and mentoring a cross-functional team with no prior experience, transforming them into a high-performing unit.
- Optimized internal talent by up-skilling underutilized resources from other departments, contributing to employee retention and reducing hiring costs.
- Demonstrated empathetic leadership and strategic foresight, turning potential into performance and aligning manpower with organizational goals.
- Developed and implemented an effective spend vs. budget tracking system, later adopted by other functions for enhanced financial monitoring.
CORE COMPETENCIES
CORE COMPETENCIES
- IT Governance Framework & Policy Design: Expertise in developing and implementing IT governance frameworks, policies, and strategic IT roadmaps aligned with organizational goals.
- Regulatory & Compliance Management: In-depth knowledge of regulatory requirements related to technology, with a strong focus on RBI, SEBI, and industry-specific compliance.
- IT Risk Management & Mitigation: Skilled in identifying, assessing, and mitigating technology-related risks, ensuring business continuity and robust risk posture.
- IT/IS Audit & RBI CSITE Management: Proficient in managing IT/IS audits and RBI CSITE inspections, with successful track records in coordinating and closing audit observations.
- Implementation of NIST CSF & COBIT: Hands-on experience applying NIST Cybersecurity Framework and COBIT for strengthening control environments and governance practices.
- IT Control Objectives & Risk Alignment: Strong command of defining and aligning IT control objectives with enterprise risk management frameworks.
- GopalKrishna Committee Recommendations: Practical understanding and application of key recommendations to enhance regulatory compliance and IT oversight.
- Incident Response & Crisis Management: Capable of leading structured response to cybersecurity incidents and operational crises, minimizing business impact.
- Enterprise & IT Service Management: Proficient in implementing ITIL-based service management practices to align IT services with business needs.
Certification
- Implementing NIST Cybersecurity Framework using COBIT 2019 (2023)
- CGEIT - Certified in Governance of Enterprise IT (2021)
- CISM - Certified Information Security Manager (2020)
- CRISC - Certified in Risk and Information Systems Control (2019)
- COBIT 2019 Foundation (2019)
- CISA - Certified Information System Auditor (2018)
- ISMS Lead Auditor ISO 27001:2013 (2017)
- Lead Auditor ISO 20000:2011 (2015)
- Prince 2 Practitioner (2011)
- ITIL v3 Service Operations (2011)
- Benchmark Six Sigma Green Belt (2010)
- ITIL v3 Foundations (2009)
Training
Training
Completed & Preparing for Certification
- CDPSE (ISACA) - Certified Data Privacy Solution Engineer
- CCSP (EC Council) - Certified Cloud Security Professional
- CCAK (CSA) Certified in Cloud Auditing Knowledge
- DSCPLA Certified Privacy Lead Assessor (Data Security Council of India)
Learning underway
- AAIA (ISACA) Advanced AI Auditing Certificate
- AIGP (IAPP) AI Governance Professional
- IIM, Indore Digital Transformation & AI for Leaders (Certification course to begin from Jun’25)
Timeline
Vice President & Head – IT GRC
Mahindra Finance
09.2013 - Current
Zonal Head – IT Service Delivery
Mahindra Finance
11.2004 - 09.2013
IT Officer/Executive
Mahindra Finance
05.1998 - 11.2004
Tech Support Manager / Executive
Various other Companies
05.1995 - 05.1998
IGNOU
Bachelor of Information Technology
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