Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Priyansh Parwar

Nagpur

Summary

I’m a detail-focused business analysis professional who enjoys solving problems and turning ideas into practical solutions. I work well with teams to improve processes and keep things running smoothly. Always eager to learn and adapt, I’m committed to helping organizations succeed by staying organized and focused on what matters most.

Overview

3
3
years of professional experience
1
1
Certificate

Work History

Senior Business Analyst

Dhandhania Infotech
08.2022 - Current
  • Analyzed and improved data processing workflows, identifying inefficiencies and implementing enhancements that increased productivity and accuracy in application management.
  • Ensured the accurate and timely processing of work orders and documentation, supporting smooth operational activities and maintaining a high standard of service delivery.
  • Utilized advanced data analysis tools and complex spreadsheets to track, visualize, and report on key metrics related to application and document processing.
  • Managed and responded to email communications and client calls, providing prompt and effective support to partners and clients, and ensuring clear, professional interactions.
  • Collaborated with various systems and platforms to optimize and automate workflow processes, achieving seamless data integration and greater operational efficiency.
  • Developed and implemented strategies for continuous data integration, ensuring reliable and up-to-date information flow between internal systems and external platforms.
  • Created and maintained dashboards to monitor application progress, analyze trends, and identify areas for process improvement, contributing to more effective decision-making.
  • Established standardized, data-driven quality control metrics for application and document processing, ensuring consistent accuracy and compliance with requirements.
  • Worked closely with cross-functional teams, fostering collaboration and ensuring a unified approach to process analysis and operational improvements.

Software Testing Intern

DataPoint Consultancy Services
05.2023 - 11.2023
  • Assisted in constructing the basic structure of web pages using HTML and CSS, supporting front-end development efforts.
  • Contributed to the styling and layout of the website, ensuring alignment with design specifications and responsive behavior across devices.
  • Collaborated with developers to validate visual elements and layout consistency during the development phase.
  • Participated in review sessions to provide feedback on user interface and design implementation based on test checklists.
  • Supported the QA team in checking for broken links, layout issues, and basic UI responsiveness across different screen sizes.
  • Documented front-end observations and shared suggestions to enhance design clarity and usability.

Business Associate

Astute Organization
02.2022 - 04.2022
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Provided excellent customer support to resolve customer complaints in a timely manner.
  • Managed a diverse portfolio of clients, ensuring timely delivery of high-quality services.
  • Identified areas of improvement in customer Support processes and suggested changes accordingly.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Enhanced customer experience by inbound/outbound calls, chats and emails to facilitate customer support.
  • Engaged with customers to build business relationships.
  • Managed approximately 20 incoming & outgoing calls, emails and faxes per day from customers.

Education

M.Com (Computer Management) - Business Management, Computer Systems & Technology

Dhanwate National College
Nagpur, India
01-2024

B.Com (Computer Application) - Business, Computer Applications &Technology.

Dhanwate National College
Nagpur, India
01-2022

High School Diploma -

Shri Niketan Uchcha Madhyamik Vidyalaya
Nagpur, India
02-2019

S.S.C (Secondary School Certificate) -

M.K.H Sancheti Public School & Junior College
Nagpur, India
03-2017

Skills

  • Quality assurance
  • MS Office (Word, Excel, PowerPoint, Outlook)
  • Operational efficiency
  • Client support
  • Strategic planning and execution
  • Strategic team guidance
  • Statistical analysis
  • Technical Proficiency
  • Communication
  • Detail-oriented approach
  • Adapting to change
  • Time Management

Certification

  • Extract, Transform and Load Data in Power BI
  • Harnessing the Power of Data with Power BI
  • Preparing Data for Analysis with Microsoft Excel
  • Microsoft Excel
  • HTML, CSS, and Bootstrap
  • JavaScript

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Software Testing Intern

DataPoint Consultancy Services
05.2023 - 11.2023

Senior Business Analyst

Dhandhania Infotech
08.2022 - Current

Business Associate

Astute Organization
02.2022 - 04.2022

M.Com (Computer Management) - Business Management, Computer Systems & Technology

Dhanwate National College

B.Com (Computer Application) - Business, Computer Applications &Technology.

Dhanwate National College

High School Diploma -

Shri Niketan Uchcha Madhyamik Vidyalaya

S.S.C (Secondary School Certificate) -

M.K.H Sancheti Public School & Junior College

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Priyansh Parwar