Summary
Overview
Work History
Education
Skills
Awards
COMPETITIVE SKILLS
Timeline
Generic

Priyansh Sharma

New Delhi

Summary

Dedicated to personal and professional development, excels in embracing challenges and discovering avenues for growth. Seeking a role within a collaborative team that drives organizational success, with the goal of creating a significant difference in a stimulating environment.

Overview

15
15
years of professional experience

Work History

Analyst -AML

NatWest
12.2023 - Current

CS&O Analysts

Royal Bank of Scotland
03.2017 - 12.2023
  • Oversaw UK Operations within Business Banking unit.
  • Analyzed data such as Ultimate Beneficiary ownership, PEP status, and trading activity for risk evaluation.
  • Addressed BM/RM queries before and after transactions, ensuring compliance with KYC requirements.
  • Analyzed business-related documentation including director details, beneficial ownership, and supplier certificates for account verification.
  • Managed efficient handling of all received complaints, requests, and queries.
  • Reviewed Corporate Resolutions, Trading Authorizations, and Company House Reports.
  • Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.
  • Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.

Quality Analyst

Royal Bank of Scotland
12.2014 - 02.2017
  • Managed India Operations within the domestic unit.
  • Managed and executed essential tasks.
  • Conducted quality checks for processes including account opening, account closure, and fixed deposit closure.
  • Assigned team duties following the processing of hard copies.
  • Oversaw employee records and tracked attendance.
  • Handled upkeep of access records and trackers like Finacle, Payaway, Bankaway.
  • Compiled quality score records.
  • Maintain processing within specified Turnaround Time (TAT) and Service Level Agreement (SLA).
  • Identified process inefficiencies and recommended enhancements.
  • Resolved internal questions using verbal discussions and email exchanges.
  • Managed activities during manager's absence.
  • Compiled and analyzed MIS reports.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.

Process Associate

Royal Bank of Scotland
08.2011 - 11.2014
  • Managed UK Operations unit efficiently.
  • Managed critical activities effectively.
  • Served as subject matter expert in data gathering process.
  • Managed filing and retrieval of organizational records and reports.
  • Generated and distributed MIS reports on a daily, weekly, and monthly basis.
  • Collaborated with UK team to address process issues.
  • Handled comprehensive administrative tasks for team.
  • Implemented checklists to boost precision and maintain flawless production quality.
  • Analyzed reconciliation activity reports to ensure team quality standards.
  • Handled records management for processes and officers.
  • Managed correspondence with UK branches to ensure document acquisition.
  • Performed document checks for specific customers.
  • Obtained required documents from third-party in UK.
  • Handled back office and TSYS applications efficiently.
  • Assessed refund amounts for policies sold in error.
  • Handled multiple IT problems among team members.
  • Achieved prompt reconciliation activity deadlines.
  • Trained new team members on best practices and company-specific procedures, enhancing overall team performance.

Process Associate

Royal Bank of Scotland
06.2010 - 07.2011
  • Managed India Operations focusing on domestic activities.
  • Managed operations within deposit centralization department.
  • Completed short-term project focused on closing accounts.
  • Processed service charge reversals and other customer requests received physically and routed through the front end.
  • Issued multiple forms of MIS documentation.
  • Participated in projects involving financial systems like Finacle.
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Maintained high levels of data confidentiality through adherence to company policies and procedures.

Education

BA, Honors -

Magadh University
01.2009

Higher Secondary - Vocational-Technical Education

CBSE
01.2006

Secondary -

CBSE
01.2004

Skills

  • Sharp and analytical bent of mind, Identifying and solving problems, Collaboration within a team environment, Extensive knowledge in various banking aspects, Experience in Quality control, People Management and MIS, Well versed with Microsoft Utilities (Excel, Word, Power Point, MS-Access and Outlook)

Awards

Participated in OWIJ & Magic Hands, Three Spot ovations for trained new joiners, maintaining Management Information, maintaining 100% quality and production with extra initiative e.g. solving team’s queries, Work allocation., Participated in various trainings given below:-, Sharpening My Saw, Time Management, Fish Philosophy, Collaboration at Work, Service Excellence, Write it Right, Business Writing and Personality Development

COMPETITIVE SKILLS

  • Team Player
  • Quick Learner
  • Multitasking
  • Always ahead in taking initiative
  • Optimistic
  • Organizational Skills

Timeline

Analyst -AML

NatWest
12.2023 - Current

CS&O Analysts

Royal Bank of Scotland
03.2017 - 12.2023

Quality Analyst

Royal Bank of Scotland
12.2014 - 02.2017

Process Associate

Royal Bank of Scotland
08.2011 - 11.2014

Process Associate

Royal Bank of Scotland
06.2010 - 07.2011

BA, Honors -

Magadh University

Higher Secondary - Vocational-Technical Education

CBSE

Secondary -

CBSE

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