Priyanshu Arora
New Delhi
Summary
To get an opportunity where I can make the best of my potential and contribute to the organization's growth & I'm Passionate about building customer relationships and defusing customer situations.
Overview
3
3
years of professional experience
Work History
Support Advisor
Taskus
05.2023 - Current
- I have been working as a Merchant Service Advisor for the past 19 months, providing support via chat and email. My role involves managing queries related to merchant website account settings, handling payment gateway documentation escalations, and addressing the coding aspects of their website themes.
- I was promoted to a mentor after seven months, where I took on the responsibility of managing new batches. Over time, I successfully handled more than eight batches.
Customer Service Representative
Telus international
01.2022 - 01.2023
- Worked as a Customer service Representative for 11 Months, Here I used to handle queries of customers related to their order details and Refund
Education
Junior Secondary Education -
Central Board of Secondary Education
Senior Secondary Education -
National Institute of Open Learning
Course of Film Direction -
Mr. NABH KUMAR RAJU
Skills
- Customer Relationship Management
- Multi-Tasking
- Active Listening
- GDS (Amadeus)
- Daily workflow improvement
- Problem-solving
Languages
- English
- Hindi
- Punjabi
Hobbies and Interests
- Reading
- Learning
- Computing
- Listening
- Helping
Disclaimer
I hereby declare that the above particulars of facts and information stated are true, correct and complete to the best of my belief and knowledge. I will work hard and I promise that I won't let you down.
Unique Sell Point
- Proficiency in Customer Relationship Management
- Multi-Task in a Fast-Paced Work Environment
- Demonstrate Empathy & Active Listening
- Knowledge of GDS (Amadeus)
Personal Information
- Father's Name: Mr. Raj Kumar Arora
- Marital Status: Single
Timeline
Support Advisor
Taskus
05.2023 - Current
Customer Service Representative
Telus international
01.2022 - 01.2023
Junior Secondary Education -
Central Board of Secondary Education
Senior Secondary Education -
National Institute of Open Learning
Course of Film Direction -
Mr. NABH KUMAR RAJU
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