Priyanshu Mukherjee

• Developed strategies to improve customer service, increase sales efficiency, and maximize profits.
• Conducted market research to identify potential target customers and develop sales & marketing plans.
• Collaborated with other departments to ensure seamless coordination of activities across the organization.
• Monitored competitor activity in order to stay ahead of industry trends.
• Meet or exceed Sales Goals – Monthly, Quarterly and Yearly
• Update internal reports and CRM

• Conduct thorough market research to identify potential clients, industries, and trends.

• Analyze market conditions, competitive landscape, and emerging opportunities.

• Identify and qualify potential leads through various channels, including cold calling, email campaigns, social media, and networking events.

• Build and maintain a robust pipeline of prospective clients.

• Understand client needs, anticipate their future requirements, and provide tailored solutions.

• Prepare and deliver compelling proposals and presentations to potential clients.

• Collaborate with the technical team to create customized solutions that meet client needs.

• Negotiate contracts, terms, and pricing to secure new projects and partnerships.

• Close deals and achieve sales targets.

• Gathering market intelligence on products, competition, opportunities, new avenues, latest trends etc

• Consult and educate customers on how Fractal can help in IT services including Digital Transformation, Analytics, Artificial Intelligence, Custom development,etc

• Identifying accounts above 1 Bn$ in India, US,UK & Europe region , penetrating these accounts, and establishing excellent relationships with CXO's and other key stakeholders and decision makers

• Selling high value solutions to C Level stakeholders and maintain extraordinary touch points with clients

• Create & articulate compelling value propositions around Fractal service offerings

• Understand the competitors solutions & services and their USP to strategically place the company's offerings in the mind of the customer

• Generate sales through Field sales, Cold Calling, emails & other sources

• Research a prospect customer and understand its requirements and ability to then customizing and tailor the initial call / pitch as per their specific needs.

· Serve as the primary contact and product expert for new leads as well as existing accounts Maintain a high level of consultative, solution-based selling to sell the platform Conducting online product demos Perform cold calling to create new leads

· Managed over 100 customer calls per day and "Increased sales by 10%"

· Qualify inbound leads from phone calls and CRM Follow up on new leads from social media campaigns and emails

· Understand the business needs of the clients and provide relevant solutions

· Update the activities on CRM on daily basis Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for every customer

· Collaborate with the marketing team to identify new strategies for lead generation through social network

· Learned and adapted quickly to new technology and software applications.

• • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects

· Collaborated with customers to learn business operations and capitalize on upselling and cross selling opportunities.

· Worked with service and project management departments to provide total support to clients Generated new contacts through networking and cold calling

· Marketed and sold solutions and services to stakeholders across multiple levels of organization Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales

· Built and cultivated healthy pipeline of customers interested in partnering with company

· Used consultative sales approach to understand and meet customer requirements

· Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings

· Consulted with specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.

• Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities
  ▪ Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)
  ▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement
  ▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions
  ▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volume
  ▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements