Summary

Overview

Work History

Education

Skills

Interests

Accomplishments

Timeline

PRIYANSHU NAUTIYAL

Front Office Supervisor

Dehradun

Summary

Committed Front Office expert with extensive background in hotel operations, guest relations, and team leadership in upscale and corporate hotel settings.

Overview

years of professional experience

Languages

Work History

Team Leader / Front Office Supervisor

Jay Pee Residency

11.2024 - Current

Supervise daily front office operations ensuring smooth guest check-in and check-out.
Coordinate with housekeeping and other departments to maintain service standards.
Handle team scheduling, task allocation, and on-duty supervision.
Resolve guest complaints effectively to enhance guest satisfaction.

Operation Executive

Fairfield by Marriott

04.2024 - 11.2024

Managed day-to-day front office operations for a 76-key property.
Operated Marriott Guest Service (MGS) systems.
Assisted in team coordination and guest handling while maintaining brand standards.

Guest Service Officer

Grand Hyatt Goa

11.2022 - 04.2024

Managed group billing and guest relations for a 313-key luxury resort.
Handled guest complaints, internal & external calls professionally.
Delivered personalized guest experiences to improve satisfaction and loyalty.

Industrial Training

Le Méridien Jaipur Resort & Spa

10.2021 - 03.2022

Completed training across four major hotel departments.
Gained operational exposure to luxury hospitality standards.

Education

MBA - Operations & Management

Manipal University

Jaipur, India

01.2025

Bachelor of Hotel Management - undefined

Kukreja Institute of Hotel Management

Dehradun, India

01.2023