PRIYANSHU NAUTIYAL
Front Office Supervisor
Dehradun
Summary
Committed Front Office expert with extensive background in hotel operations, guest relations, and team leadership in upscale and corporate hotel settings.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Team Leader / Front Office Supervisor
Jay Pee Residency
2024.11 - Current
- Supervise daily front office operations ensuring smooth guest check-in and check-out.
- Coordinate with housekeeping and other departments to maintain service standards.
- Handle team scheduling, task allocation, and on-duty supervision.
- Resolve guest complaints effectively to enhance guest satisfaction.
Operation Executive
Fairfield by Marriott
2024.04 - 2024.11
- Managed day-to-day front office operations for a 76-key property.
- Operated Marriott Guest Service (MGS) systems.
- Assisted in team coordination and guest handling while maintaining brand standards.
Guest Service Officer
Grand Hyatt Goa
2022.11 - 2024.04
- Managed group billing and guest relations for a 313-key luxury resort.
- Handled guest complaints, internal & external calls professionally.
- Delivered personalized guest experiences to improve satisfaction and loyalty.
Industrial Training
Le Méridien Jaipur Resort & Spa
2021.10 - 2022.03
- Completed training across four major hotel departments.
- Gained operational exposure to luxury hospitality standards.
Education
MBA - Operations & Management
Manipal University
Jaipur, India01.2025
Bachelor of Hotel Management - undefined
Kukreja Institute of Hotel Management
Dehradun, India01.2023
Skills
Customer relations
Dispute resolution
Office administration
Team management
Effective communication
Time optimization
Task prioritization
Interests
Music, Trekking, Cricket, Reading, Bike Riding
Accomplishments
- Hystar of the Month
- Top Enroller
Timeline
Team Leader / Front Office Supervisor
Jay Pee Residency
2024.11 - Current
Operation Executive
Fairfield by Marriott
2024.04 - 2024.11
Guest Service Officer
Grand Hyatt Goa
2022.11 - 2024.04
Industrial Training
Le Méridien Jaipur Resort & Spa
2021.10 - 2022.03
MBA - Operations & Management
Manipal University
Bachelor of Hotel Management - undefined
Kukreja Institute of Hotel Management