Priyanshu Raj

• Drove performance of staff by creating incentive and positive work atmosphere and administering recognition and rewards programs.
• Assisted the start-up at the very initial stage and created charging infrastructure for 250 plus clients.
• Coordinated team collaboration to share ideas and build best practices.
• Evaluated employee performance and coached and trained team members, increasing the quality of work and employee motivation.
• Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures
• Developed and delivered new-hire transition training and quality assurance programs, increasing new-hire retention by 90%
• Led employee relations through effective communication, coaching, training, and development.

• Business development: worked for digitizing RWA's (societies) of Jharkhand focusing on cities- Ranchi, Jamshedpur and Dhanbad through our project- TIMEPAY SMART SOCIETY project.
• Handled a portfolio of 200 plus clients(societies), with real-time data handling and decision making using Excel Data Management and Google Sheets.
• Responsible for cross-selling and up-selling of TimePay Product Packages to ensure long term association of the client.
• worked as a State Head and handled a team size of 25 plus people and trained them to look after the smooth execution and target achievement as required.
• Client Management: successfully managed relationship with key decision makers to develop business.
• Analysis: adept in quantitative/qualitative analysis & interpretation by synthesizing large amount of data into compressible & insightful information.
• Negotiated and collected revenue from the client as well for the service and subscription, which helped the organization to achieve its target as a state.
• Networking B2B, B2C: onboarded 100 societies from zero figure within a span of 6 months & handling entire operation (sales & after sales) for North East Region.

• Handled and taken full ownership for Rhino Conservation Stand and developed and train team to do the same- Majorly working in Malls, Corporate and Tech-Parks.
• Liaised with marketing to capitalize on warm engagement from demand generation and content marketing initiatives.

Business Development Associate:

• Building client relationships: in order to expand the market, worked as BDA to form new client relationship & strengthening existing client relationship to forge new opportunities.
• Assisted in sales and service process to ensure client satisfaction.
• Promotion: building awareness & recognition of services, helped to create promotional sales material for client & public.
• Building awareness related to the conservation of Nature and Wildlife and raising fund for the organization for the conservation program.

• In a food-tech startup called ‘Ghar Ki Thali'
• Identified business development challenges and customer concerns for proactive resolution.
• Conducted target market research to scope out industry competition and identify advantageous trends.