Analytical professional with exposure to business operations and a keen interest in healthcare consulting. Brings a structured approach to problem-solving, effective communication, and a strong focus on improving processes and outcomes.
Overview
3
3
years of professional experience
Work History
Associate Learning & Development
Ernst and Young Services Private Limited
07.2023 - Current
Responsible for executing the learning agenda for pan-India Manager to Director level employees, aligning learning strategies with business priorities.
Conducting training data analytics to assess program effectiveness, including metrics like reachability, feedback score trends, learning hours generated, and cost-benefit analysis.
Working with senior stakeholders for TNI (Training Needs Identification) & TNA (Training Needs Analysis) to tailor leadership development programs.
Planning and executing on-site trainings and workshops for senior leaders across pan-India locations, ensuring consistent learning delivery.
Executing internal marketing campaigns for courses and training programs to drive participation and learner engagement.
Managing the entire operational lifecycle of the LMS in support of organizational learning initiatives.
Planning and producing virtual training sessions, ensuring smooth execution and alignment with stakeholder expectations.
Proficient in external vendor management to streamline training operations and coordinate with external partner.
HR Associate
Max Healthcare
06.2022 - 10.2022
Co-led a cost optimization project in collaboration with HR leadership, resulting in ₹2 crore savings during FY 2021–22 by realigning resources and improving budget efficiency.
Oversaw compliance governance by managing trackers and delivering actionable insights to HR leadership through customized reporting and analytics.
Acted as the Single Point of Contact (SPOC) for over 2,700 employees, addressing queries related to learning progression, compliance adherence, and HR processes—ensuring smooth internal operations.
Designed and facilitated behavioral training programs for 200+ employees, enhancing patient interaction quality and internal service culture.
Developed agile talent pipelines to support high-demand, high-attrition healthcare functions, enabling operational continuity and workforce scalability.
Intern
Deloitte
05.2023 - 07.2023
Collaborated on client projects aiming at organization change management
Conceptualized & innovated to address the low ROI in training programs
Education
BBA - Health Care Management
Manav Rachna University
Faridabad, India
05-2023
Certificate - Business Communication Management
IIM Bangalore
Bangalore
02-2022
Diploma Medical Laboratory Technology - Science
Tech Mahindra Smart Academy
New Delhi
01-2021
Skills
MS Excel: Data management, reports, and charts
MS PowerPoint: Presentation design and communication
Hospital Information System (HIS): Operational knowledge
Training and Development: Session facilitation and content support
Accomplishments
Won GEM Award for successfully completing a cost optimization project at Max Healthcare.