Priyanth Prabhakaran
WNS
Bangalore
1
Language
10
years of professional experience
Successful Executive with over 8 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Work History
Direct Accounts Payment Senior Executive
6 Years 6 Months- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Mentored team members in best practices, keeping a culture of continuous improvement and collaboration.
- Mentored junior staff members for better and improved performance and accelerated career growth.
- Managed cross-functional teams to help manage better performance and support for clients.
- Trained new onboarding candidates to work the process.
- Elevated customer service standards by introducing new training programs for front-line staff like process maps and flow charts.
- Boosted team morale and productivity by providing monthly feedback and team meetings on monthly basis.
- Keeping updated of the Daily and monthly report on team performances to the clients.
Senior AR executive associate
2 Years 9 Months- Handled the responsibility of the team performance while achieving the tasks given to me.
- Omega healthcare is a medical billing company and leading provider of Revenue Cycle Management process.
Technician
1 Year- Completed a training of 6 months on all the technical fields like Electrician, AC technician, Maintenance Equipment’s estimation and calculation. etc
- Palm Meadows Club is one of the Top Ten 5 Star Hotels & Resorts in Bangalore.
Education
Schooling
Diploma - Electrical and Electronics Engineering
Skills
Team leadership
Problem resolution
Team player
Training
Communication skills
Customer relations
Trainer
Interests
Music
sports
adventure etc.
LANGUAGES
English, Hindi, Kannada and Tamil
Timeline
Direct Accounts Payment Senior Executive
WNS
02.2020 - 08.2026Read More
Senior AR executive associate
Omega healthcare
03.2017 - 12.2019Read More
Technician
Palm Meadows Club
06.2016 - 06.2017Read More
Emmanuel High School
Schooling
Read More
M.V.J Collage of Engineering
Diploma from Electrical and Electronics Engineering
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