Priya Tamang

• Coordinated room assignments and special requests for VIP guests and events.
• Resolved guest inquiries and complaints with professionalism and efficiency.
• Assisted with check-in and check-out processes to ensure efficient operations.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Coordinated cross-functional teams to deliver high-quality results within tight timelines.
• Coordinated staff schedules to ensure optimal guest service coverage.

• Welcomed guests and provided personalized service for a memorable experience.
• Assisted with check-in and check-out processes to ensure efficient operations.
• Resolved guest inquiries and complaints promptly to enhance satisfaction levels.
• Collaborated with housekeeping to maintain high cleanliness standards in guest areas.

Greeting and welcoming guests with a warm, friendly atmosphere.

Handled guest inquiries and complaints in a timely and efficient manner, ensuring guest satisfaction.

Maintained an accurate record of guest interactions and feedback.