Results-driven supervisor with a strong focus on cleanliness, guest relations, and staff training. Proven ability to enhance service quality and manage inventory effectively.
Overview
3
3
years of professional experience
Work History
Supervisor
Hospitality Industry
Bengaluru
02.2023 - Current
Supervised daily housekeeping operations to ensure cleanliness and organization.
Trained and mentored staff on effective cleaning techniques and safety protocols.
Inspected guest rooms and public areas for adherence to cleanliness standards.
Coordinated inventory management for cleaning supplies and equipment replacement.
Scheduled staff shifts to maintain adequate coverage for peak times.
Communicated with management regarding maintenance requests and guest feedback.
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Guest Services Supervisor
Hospitality Industry
Bengaluru
02.2023 - 04.2026
Resolved guest complaints and inquiries with professionalism and empathy.
Managed inventory of supplies and equipment for guest services department.