Priyesh Thadiyan Kovval

⇨ Started as Relationship Officer in 2022.
⇨ Promoted as a Business Development Manager in 2024.
⇨ Promoted as a Senior BDM since 2025.
⇨ Customer on boarding ,KYC and documentations.
⇨ Handling SWIFT transactions.
⇨ Ensuring AML compliance for the transactions performed.
⇨ Ensuring complete hygiene in cash transfers/branch operations.
⇨ Ensuring customer service.

⇨ Managed administrative processes to support daily operations at IBF Commerce Academy.

⇨ Coordinated schedules and meetings for faculty and staff members effectively.

⇨ Developed and maintained filing systems to ensure easy access to information.

⇨ Implemented office procedures to enhance workflow efficiency across departments.

⇨ Developed sales strategies to enhance client engagement and drive revenue growth.

⇨ Managed customer relationships to ensure satisfaction and retention.

⇨ Conducted market research to identify new business opportunities and trends.

⇨ Started as a Junior Officer in 2017

⇨ Managed customer service operations to enhance client satisfaction and loyalty.

⇨ Ensured compliance with company policies and regulations in customer interactions.

⇨ Maintained knowledge of company products and services to promptly resolve complaints and concerns.

⇨ Resigned as Business Development Executive in 2019

⇨ Assisted customers in selecting vehicles based on needs and preferences.

⇨ Conducted vehicle demonstrations to showcase features and benefits effectively.