A Lead Software Technologist - Testing with almost 11 years of outstanding experience in Testing and business analysis with Agile & Scrum methodology.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects and teams simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Lead Software Technologist - Testing
Virtuous Transactional Analytics Private Limited
Bangalore
04.2019 - Current
As a Test Lead handling multiple teams, my team was recognized for achieving a 98% defect-removal efficiency rate in my last projects, which significantly increased application performance and customer satisfaction.
I emphasize fostering a collaborative and quality-driven environment within my team. I firmly believe that continuous learning and improvement are essential for both personal and professional growth.
I have proven abilities in providing efficient support and achieving customer confidence.
Also has good client-facing skills, communication skills along with outstanding project success record.
I am a resourceful team player, Self-motivated individual and capable of delivering tasks within stringent timelines.
Mentored junior team members to enhance their technical skills and improve overall team productivity.
Created detailed documentation for internal use as well as client-facing materials, fostering better understanding of complex concepts among all parties involved.
Proactively identified opportunities for process improvements which led to substantial time savings within the organization.
Implemented rigorous testing protocols to ensure high-quality products were delivered consistently across various platforms and environments.
Established a culture of continuous learning and professional development within the technology team, enhancing overall skills and capabilities.
Improved end-user experience with targeted training sessions and ongoing support, resulting in increased user proficiency and satisfaction.
Associate
Cognizant Technology Services
Pune
02.2016 - 04.2019
Developed strong client relationships through timely and thorough follow-up on requirement feedbacks.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
Ensured delivery of QA & QC activities throughout the STLC cycle.
Software Engineer
Syntel Pvt Ltd
Pune
03.2013 - 01.2016
Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
Established efficient communication channels within the team, leading to better collaboration among members.
Validated system functionality and ensured a high level of quality assurance.
Streamlined testing processes to increase efficiency and reduce production time.
Implemented effective test strategies, resulting in fewer software defects and increased reliability.
Education
Executive MBA - Data Science And Business Analytics
PES University
Bangalore
B.tech (ECE, BPUT) - undefined
HSC (Science) - undefined
SSC (CBSE) - undefined
Skills
UAT
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Accomplishments
Received SPOT Recognition from client for quick turnaround and timely support and Received WAH points for showing smart work during the design phase.
Udemy certification for Agile Scrum Mastery
Key Skills Technologies
Experience in requirement gathering and analysis, creating user stories, writing Test Scenarios, Test case Preparation, Execution of Test Cases and Defect Reporting.
Complete knowledge of different Software Testing Life Cycles (STLC) phases.
Clear understanding of testing concepts and Acted as a SME.
Experience in Smoke/Sanity, Regression/retesting, end to end, functional Testing, Reporting and prioritising software bugs, UAT, Security & Penetration Testing, Installation Qualification execution.
Experience with Agile and Scrum practices and Walkthrough of the requirements.
Expertise in Zephyr for JIRA with basic knowledge of Jmeter & OWASP ZAP (Security testing Tool).
Experience in preparing various QMS and compliance documents such as BRD, FSD, SOP, Work Instruction, User Guide, Test Plan, Project Schedule, Validation Plan, Validation Summery Report, Release Note, Installation Qualification Document.
Experience in leading multiple teams and driving the QA activities.
Visa Details
Worked onsite at Abu Dhabi on Business Visa for the Project Fist Abu Dhabi Bank (FAB) for 2 months.
Work History Achievements
Syntel Pvt Ltd, March 2013 – January 2016
Cognizant Technology Services, February 2016 – April 2019
Virtuous Transactional Analytics Private Limited, April 2019 - Till Date
Orange HRM training module deals with Course Creation, review/approval, assignment and taking assessment for the assigned course along with various notifications and Reports.
HiCORE is a platform for providing a core/stable structure to the existing and upcoming healthcare / pharmacovigilance products of the organization with the implementation of the microfrontends for the different basic components of Hilit.
HiARSIC deals with the Reference Safety Information management at product indication level.
HiCOD deals with the medra coding of different terms or events.
Hub and Analytics deals with the data collection and report generation for all the Hilit products.
CaPEI deals with the safety case creation system for patient intake with configurable forms and required access.
CSL deals with mail management system.
Cognizant Technology Services
First Abu Dhabi Bank (FAB), 1 yr 8 month, Functional & Integration Testing, UAT Support, HPQC, Credit Application Processing System (CAPS), Ambit Capital Management (ACM), Focus Asset and Liability Management, Result of Merger of FAB (First Abu Dhabi Bank) and NBAD (National Abu Dhabi Bank)
CAPS: In erstwhile FGB the business process related to credit Organization and limit monitoring was done in CAPS and GLCMS respectively while in erstwhile NBAD credit Organization and limit monitoring was done in Algo. As part of merger [FAB], the management has decided all the business objects [customer, limits, collaterals, documents] migration is being done from Algo [source] to CAPS and GLCMS [Target].
bPaid – Barclays Paid, 4 Months, Techno Functional and Configuration Testing, BOC, Bankworks, PRC, HPQC, SFDC, Barclaycard uses the CAMS and Darwin System for their billing and settlement while merchant handling at acquirer side. It will be replaced by BankWorks System, which supports to multi-currency transactions.
FPS (Faster Payments Service) & SRP (Structured reform program), 1 Year, Techno Functional Testing, Regression Testing, HPQC, Putty, T3V7 Runner/Editor, Distra Platform Manager, Oracle SQL Developer 3.2 (11 G), FPS: It is a UK Banking initiative to reduce payment times between different banks' customer accounts from three working days using the long-established BACS system, to typically a few hours.
SRP: Barclays in the process of re-structuring to comply with the Ring-fencing regulations, due to come into effect on 1st January 2019. This, includes the separation of the EXISTING BANK into two distinct banks, one of which will be the Ring-Fenced bank and the other Non-Ring-Fenced bank.
Syntel Pvt. Ltd
CAS Load Testing, 1.5 Years, Functional and Regression Testing, Quality Centre, SQL server 2008 R2.
Project Labs, 1.4 Years, Functional Testing, Regression Testing, Quality Centre, SQL server 2008 R2
Humana is a non-profit American health insurance company that deals with health insurance plans and related healthcare benefits for Medicare, individual or group health insurance.
Soft Skills Strength
Good verbal and written communication skills
Issues tracking, follow ups and problem resolution
Coordination with multiple stakeholders in a challenging testing environment
Always looks for the best interest of the customer
Good decision-making ability, Leadership skills, Team player
Quick learner, Proactive, Optimistic
Roles And Responsibilities
Working closely with Application Architects, Consulting team and stakeholders to discuss and collect business requirements.
Create user stories/ BRD/ FSD & organise walkthrough for them. Analysis of requirement against existing system. Overview of Technical design to take high level understanding of working model. Plan and organise kickoff meeting, DSM, Sprint planning meeting, Backlog grooming sessions and Retrospective meeting for the products.
Understanding on HP Quality Centre, JIRA, and Zephyr for JIRA for software quality assurance, including requirements management, test management and business process testing for application environments. Understanding of Argus Safety Application for case processing.
Creation of Test strategy with test plan and validation plan. Preparation of Test cases and test data along with Execution of test cases for IQ, ST, UAT, and Security testing (Manual). Also Providing KT to the new resources.
Identification of defects, tracking and follow up. Project Testing Status Communication to team.
Identification of critical points. Assign risk to respective team/contact in case of multiple defects/ critical Defects. Root cause analysis of the defects and Preparing DSR, Weekly Dashboard.
UAT Execution for the Orange HRM training module (being the single QA resource to handle UAT).
Part of Interviewer panel for the QA hiring process in current organization.
Creating QMS documents for (Zephyr and Zap) and product(Hilit-All) validation. (Test Plan, Validation Plan, Validation Summery Report, User Guide, Project Schedule, Project Management Plan, Configuration Baseline Document, Release Note etc..)
Leading the team for multiple products(CaPEI, HiCORE, HiCOD, HiARSIC, Hub and Analytics) across the organization and helping the team members realise their goals and potential alongwith resolving their issues.
Alternate Contact Details
7030316695
Disclaimer
I hereby declare that all the information furnished above is true and correct to the best of my knowledge.
Timeline
Lead Software Technologist - Testing
Virtuous Transactional Analytics Private Limited
04.2019 - Current
Associate
Cognizant Technology Services
02.2016 - 04.2019
Software Engineer
Syntel Pvt Ltd
03.2013 - 01.2016
Executive MBA - Data Science And Business Analytics
PES University
B.tech (ECE, BPUT) - undefined
HSC (Science) - undefined
SSC (CBSE) - undefined
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