PROKASH MANNA Prokash
Howrah
Summary
Dedicated café worker with strong skills in customer service, beverage preparation, and inventory management. Committed to maintaining food safety and order accuracy while training new staff for optimal team performance.
Detail-oriented café worker with experience in beverage preparation and inventory management. Proven ability to uphold food safety standards and ensure order accuracy, while providing excellent customer service and training new employees to enhance team efficiency.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Cafe Worker, service, bar,
Service
Howrah
09.2019 - Current
- Stocked inventory and organized supplies to facilitate smooth operations daily.
- Prepared high-quality beverages following standard recipes and customer preferences.
- Trained new staff on menu items, service protocols, and safety procedures.
- Monitored food safety practices to comply with health regulations consistently.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Greeted customers upon arrival and provided assistance with menu selections.
- Cleaned tables in the dining area before and after customer seating.
- Managed cash register operations efficiently and accurately.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained cleanliness of workspace, equipment, and dining areas throughout shifts.
Education
Rajapur High School
Howrah Skills
- Customer service
- Beverage preparation
- Inventory management
- Money handling
- Food safety
- Menu knowledge
- Order accuracy
Languages
Hindi
First Language
English
Beginner (A1)
A1
Certification
H s certificate 2017
Accomplishments
I am a drawing artist
Affiliations
Smart work and very patient and very good work experience
References
References available upon request.
Rahul Banerjee
My favourite guest Rahul sir
Timeline
Cafe Worker, service, bar,
Service
09.2019 - Current
Rajapur High School