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A results-driven customer-focused analytical approach to think 'out of box' looking for a rewarding and challenging career which would be mutually beneficial in terms of learning experience and contribution to Organization growth.
Salesforce professional with robust experience in designing and implementing scalable solutions. Adept at leveraging technical skills in Salesforce architecture, automation, and integrations to drive business efficiency. Strong focus on team collaboration and adaptable to evolving project needs, ensuring reliable, result-oriented outcomes. Known for effective problem-solving, strategic thinking, and fostering collaborative environment.
Experienced with designing comprehensive Salesforce solutions tailored to business needs. Utilizes deep technical knowledge to streamline processes and improve system functionality. Track record of managing complex projects and fostering team collaboration.

Results-oriented Salesforce Developer with over 7 years of experience in the field and a strong record of client satisfaction. Articulate Salesforce Developer proficient in developing CRM workflows and adapting applications for business needs. Exceptionally talented at preparing technical documentation and testing applications. Creative and communicative with strong teamwork and technical skills. Successful at integrating data into applications and developing customized codes. Excels working in a highly collaborative environment. Talented Software Developer equipped with great coding, debugging and project management abilities. Accomplishes project goals consistently with elegant, scalable code. Works great with team members under Agile and Scrum frameworks.

Over all 10 years of experience IT and having 9+ years of experience with Salesforce Industries, salesforce.com CRM platform, CRM Administration, Data analytics, Sales cloud, Service Cloud, Communities with Partner and customer portals, CPQ and Vlocity with Contract Life cycle management/Order Management. Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database. Experience in installing Salesforce AppExchange Apps, configured and maintained user security permissions in Compliance with organizational needs. Proficient in setting up and ncino Salesforce managed package and worked on integration with legacy systems. Worked on nCino Secure cloud-based solution empower banks with end-to-end platform with CRM, Customer onboarding, Account opening, loan origination, deposit accounts, workflow, and for instant reporting. Proficient in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility. Worked on Gearset, Changesets, flosum, Copado, Bitbucket code ANT for all CI/CD Agile deployments. Worked extensively on DevOps Automation along with eGit/Github, Jenkins, Json etc. for all code deployments from Dev org to UAT and Prod Org. Experienced in cloud technology infrastructure integration for salesforce.com. Ability to configure Product, Price book, Quotes and Proposal, Approval Process and other key CPQ functionalities. Experience in Product Rules for Validation, Selection, filter and Alerts and combining them to selling experience while increasing quote accuracy. Hands on experience in Salesforce community, vlocityCmt package such as Omniscript, integration procedure, vlocity Template, Vlocity Cards, etc. Involve in developing Vlocity Omniscript, Lightning component, Vlocity template, triggers and apex classes based on the requirements. Developed Vlocity Integration Procedures, Vlocity Data Raptors, Vlocity Cards, Vlocity Templates, Vlocity Decompositions and Vlocity omni scripts Design. Worked on Vlocity Product set up and Attribute design and Calculation Matrices. Experience in designing skills with E-R Diagram and UML Diagrams. Altered existing Visualforce to adjust to salesforce new Lightning UI encounter. Excellent team player, self-motivated, quick learner with excellent communication skills and trouble-shooting capabilities. Customer centric with effective interpersonal, organizational and problem-solving skills.

Leveraged expertise in team development and operational strategies to achieve organizational goals and improve overall performance.

Prokriti Kundu

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Program Analyst Trainee

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Bachelor of Technology - Electronic And Communication Engineering

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Program Analyst Trainee

Bachelor of Technology - Electronic And Communication Engineering

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