PROMODH IDICHERIA

• Developed complete business plans and operational strategies for new and existing business.
• Delivered revenue growth by identifying new business opportunities and expanding service offerings.

Responsibilities included:
- Teaching and preaching the Word of God during services and Bible study sessions
- Providing premarital and marital counseling based on biblical principles
- Visiting and praying with church members in their homes, hospitals, or during times of need
- Offering spiritual, emotional, and mental support to individuals and families
- Supporting and collaborating with the senior church leadership team in decision-making and pastoral care

• Oversaw all contracting, distribution, manufacturing, and service operations within the Engineering Services Group.
• Managed 14 companies with a combined workforce of over 4,000 employees.
• Led and supervised key support functions, including HR, QHSE, Procurement, Corporate Communications, and Innovation.
• Successfully navigated and steered the group through the challenges of the COVID-19 pandemic, ensuring business continuity and resilience.

• Established operations for Leminar in Qatar, Oman, and Kuwait, expanding the company's regional footprint.
• Played a key role in recruiting and developing talented individuals, grooming them into successful managers and leaders.
• Delivered record profits for shareholders and successfully navigated the companies through the 2008-09 financial crisis, achieving strong profits even during those challenging years.
• Created a unique workplace culture that made Leminar one of the 'Great Places to Work' in the UAE.

• Implemented customer service excellence standards, boosting client satisfaction and loyalty.
• Conducted performance reviews, providing constructive feedback and mentoring to enhance team capabilities.

• Responded promptly to client enquiries and technical questions, providing detailed information and follow-up as required.

• Responsible for Central Airconditioning System sales across Tamil Nadu.