Protim Paul

On boarding Virtual Machines in Azure and setting up communication with the environment.

Implementing different types of changes like disk expansion, server resizing, server Patching online and offline AMI, snapshot.

Monthly Image Update for Windows OS to deploy new VM to meet the security compliance.

Managing task such as upsizing, downsizing, disk creation expansion, DNS record creation,

Responsible for creation of Network Security Groups and adding inbound/outbound rules for various ports to allow access only from/to network address prefixes to provide utmost security.

Creating virtual networks, subnets and NICs and configuring VNET peering, Application Gateway and configuring it as per the application requirement.

Managing Application Gateways such as adding and removing backend pools, uploading certificates on listener and backend settings,

Creation of Azure storage accounts, containers and File shares and mount it on Windows Machines as per the request, also managing expansion of the File shares access keys and SAAS keys.

Onboarding servers to Azure Platform. Monitor servers on Zabbix platform.

Implementing different types of changes like disk expansion, server resizing, server Patching online and offline AMI, snapshot.

Work on backup related issue for windows and Linux servers

User creation and assigned role for AWS console access.

Attend calls with Microsoft and AWS to solve different types of issues and find the RCA

Working on different types of auto and user alerts in snow.

Working on both Azure and AWS platform Creating & managing the virtual machine,

template & snapshots cloning and restoration of the servers

Windows Server 2008, 2008 R2, 2012, 2012 R2,

2016 & 2019 Server Installation, Configuration, Troubleshooting & Decommissioning.

Configuring Administrating DNS, DHCP servers.

Sounds knowledge on Hyper -V

Manage an Active Directory users, groups and OU accounts in Active Directory environment.

SLA Management (Incidents, Change and service request) - Worked on Managing various incidents(auto and user), service request(as per the client and users requirement), Change management(Change creation, representation in CAB meetings and implementation) within the stipulated SLAs.