Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AdministrativeAssistant

Protyush Banerjee

Summary

Experienced sales professional with a PGDM in Marketing. Expertise in strategy planning, business development, and team management to drive revenue growth and expand market presence. Skilled in building strong client relationships and leading teams to surpass sales targets. Strategic mindset and solid business acumen dedicated to achieving organizational goals and contributing to long-term success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Area Sales Manager - South

Electrolux Professional Group
12.2023 - Current

1. Identified and capitalized on revenue and growth opportunities while developing and executing sales strategies
2. Cultivated relationships with key decision-makers and stakeholders from QSR chains, Hotels, corporate, Institutions, Caterers, project consultants and Project facilitators
3. Developed partnerships with distributors, partners, and customers, ensuring overall relationship health
4. Gathered and relayed feedback from distributors and customers to relevant departments, including customer service, product development, and marketing
5. Negotiated sales contracts with end-users and oversaw distributor performance to enforce accountability and strengthen the network.

Regional Sales Manager East

International Equipment Company
03.2023 - 11.2023

1. Developed and implemented sales strategies to achieve targets and build a strong sales pipeline
2. Collaborated with regional distributors, fabricators, and consultants, and hosted workshops to boost brand and company visibility
3. Engaged in exhibitions and trade fairs, while coordinating with departments to meet customer needs and fulfill commitments.

B2B Sales Head

Country Bean
11.2022 - 02.2023

1. Achieved sales targets by predicting quotas and estimating sales volumes for both new and existing products
2. Identified and capitalized on sales opportunities, leading to improved customer retention rates.

Sales & Marketing Manager

Climate Conscious Food Products
03.2020 - 10.2022

1. Established sales goals, forecasted quotas, and managed inventory for both existing and new products
2. Oversaw daily operations, logistics, dispatches, and revenue collections, ensuring efficient processes
3. Handled client inquiries, provided after-sales support, and managed product costing and market competition analysis
4. Led R&D for Organic Coffee Brew Bags and Fresh Frozen Teas, expanding distribution in the HORECA segment and generating new channels
5. Developed expansion plans, digital marketing strategies, and managed export projects, maintaining relationships with overseas clients.

Sales Manager - East

Kaapi Machines
03.2018 - 02.2020

1. Developed and oversaw sales and operations for espresso machines and related products in Eastern India and Bhutan
2. Catered to the HORECA segment, cafés, roasters, and cooperates, establishing distribution networks in key regions
3. Focused on brand building and expanding market presence in Eastern India and international markets
4. Conducted workshops and training for coffee enthusiasts, baristas, and entrepreneurs, while organizing and participating in exhibitions
5. Managed B2B and B2C business for Eastern India, as well as import markets in Bhutan and Bangladesh.

Cluster Manager

OYO Rooms
05.2017 - 03.2018

1. Managed day-to-day operations of assigned properties to ensure OYO standards were met
2. Generated revenue through room sales and conducted audits to prevent revenue leakages
3. Handled inventory management, pricing, and customer satisfaction metrics for assigned properties
4. Addressed customer complaints and maintained strong relationships with property owners and clients
5. Managed financial accounts for properties and tracked GX and CX scores based on customer feedback and ratings.

Area Manager

Cafe Coffee Day
06.2014 - 05.2017

1. Managed direct and indirect sales, identifying new revenue channels and ensuring smooth operations
2. Ensured HACCP standards were followed and maintained, overseeing product quality control
3. Handled profit and loss accounts, inventory management, and vendor relationships
4. Addressed customer complaints, and managed staff training and development
5. Conducted mystery audits to ensure compliance with standards and prevent revenue leakages.

Education

PGDM - CDL - Marketing

Institute of Management Technology
12.2023

Bachelor's Degree - Hospitality Administration/Management

Institute of Hotel Management Catering Technology and Applied Nutrition
12.2014

High School -

Holy Family Convent Matriculation Higher Secondary
04-2011

Skills

  • Sales Development
  • Strategy Planning
  • Customer Service Management
  • Presentations and proposals
  • Territory and account management
  • Market and competitive analysis
  • Data Analytics
  • Customer Relationship Management (CRM)
  • Teamwork
  • Team Management
  • Business Development
  • Consultative and relationship selling

Certification

  • ST250x: Strategy and the Sustainable Enterprise, 05/01/20
  • Sales Fundamentals, 12/01/20
  • FSSC 22000 - Fundamentals of Food Safety System

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Bengali
Bilingual or Proficient (C2)

Timeline

Area Sales Manager - South

Electrolux Professional Group
12.2023 - Current

Regional Sales Manager East

International Equipment Company
03.2023 - 11.2023

B2B Sales Head

Country Bean
11.2022 - 02.2023

Sales & Marketing Manager

Climate Conscious Food Products
03.2020 - 10.2022

Sales Manager - East

Kaapi Machines
03.2018 - 02.2020

Cluster Manager

OYO Rooms
05.2017 - 03.2018

Area Manager

Cafe Coffee Day
06.2014 - 05.2017

Bachelor's Degree - Hospitality Administration/Management

Institute of Hotel Management Catering Technology and Applied Nutrition

High School -

Holy Family Convent Matriculation Higher Secondary

PGDM - CDL - Marketing

Institute of Management Technology
Protyush Banerjee