Experienced sales professional with a PGDM in Marketing. Expertise in strategy planning, business development, and team management to drive revenue growth and expand market presence. Skilled in building strong client relationships and leading teams to surpass sales targets. Strategic mindset and solid business acumen dedicated to achieving organizational goals and contributing to long-term success.
1. Identified and capitalized on revenue and growth opportunities while developing and executing sales strategies
2. Cultivated relationships with key decision-makers and stakeholders from QSR chains, Hotels, corporate, Institutions, Caterers, project consultants and Project facilitators
3. Developed partnerships with distributors, partners, and customers, ensuring overall relationship health
4. Gathered and relayed feedback from distributors and customers to relevant departments, including customer service, product development, and marketing
5. Negotiated sales contracts with end-users and oversaw distributor performance to enforce accountability and strengthen the network.
1. Developed and implemented sales strategies to achieve targets and build a strong sales pipeline
2. Collaborated with regional distributors, fabricators, and consultants, and hosted workshops to boost brand and company visibility
3. Engaged in exhibitions and trade fairs, while coordinating with departments to meet customer needs and fulfill commitments.
1. Achieved sales targets by predicting quotas and estimating sales volumes for both new and existing products
2. Identified and capitalized on sales opportunities, leading to improved customer retention rates.
1. Established sales goals, forecasted quotas, and managed inventory for both existing and new products
2. Oversaw daily operations, logistics, dispatches, and revenue collections, ensuring efficient processes
3. Handled client inquiries, provided after-sales support, and managed product costing and market competition analysis
4. Led R&D for Organic Coffee Brew Bags and Fresh Frozen Teas, expanding distribution in the HORECA segment and generating new channels
5. Developed expansion plans, digital marketing strategies, and managed export projects, maintaining relationships with overseas clients.
1. Developed and oversaw sales and operations for espresso machines and related products in Eastern India and Bhutan
2. Catered to the HORECA segment, cafés, roasters, and cooperates, establishing distribution networks in key regions
3. Focused on brand building and expanding market presence in Eastern India and international markets
4. Conducted workshops and training for coffee enthusiasts, baristas, and entrepreneurs, while organizing and participating in exhibitions
5. Managed B2B and B2C business for Eastern India, as well as import markets in Bhutan and Bangladesh.
1. Managed day-to-day operations of assigned properties to ensure OYO standards were met
2. Generated revenue through room sales and conducted audits to prevent revenue leakages
3. Handled inventory management, pricing, and customer satisfaction metrics for assigned properties
4. Addressed customer complaints and maintained strong relationships with property owners and clients
5. Managed financial accounts for properties and tracked GX and CX scores based on customer feedback and ratings.
1. Managed direct and indirect sales, identifying new revenue channels and ensuring smooth operations
2. Ensured HACCP standards were followed and maintained, overseeing product quality control
3. Handled profit and loss accounts, inventory management, and vendor relationships
4. Addressed customer complaints, and managed staff training and development
5. Conducted mystery audits to ensure compliance with standards and prevent revenue leakages.