Summary
Overview
Work History
Education
Skills
Languages
Certifications
Timeline
OperationsManager
Prudhvi Chalapareddy

Prudhvi Chalapareddy

Executive
Vijayawada ,AP

Summary

Dynamic Billing Executive with proven expertise at Lalithaa Jewellery Mart Ltd, excelling in data analysis and process improvement. Successfully minimized financial risk through effective billing systems and enhanced customer satisfaction by delivering exceptional service. Strong team leader with outstanding communication skills, consistently achieving goals and fostering client relationships.

Billing Specialist adept at collecting, posting and managing account payments. Independently handles client requests, billing needs and administrative functions. Reviews contracts and other documents to issue accurate invoices.

Overview

3
3
years of professional experience

Work History

Billing Executive

Lalithaa Jewellery Mart Ltd
Vijayawada
12.2022 - Current
  • Identified any errors or discrepancies in invoice calculations before sending out bills.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Maintained up-to-date records of all billing activities in an organized manner.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Provided support during internal and external audits related to billing processes.
  • Created financial management mechanisms to minimize financial risk to business.
  • Developed and maintained billing system procedures to ensure accuracy of invoices.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Worked with team members to identify and develop process improvements.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Customer Service Associate

Reliance Mart
Vijayawada
02.2022 - 11.2022
  • Consulted with customers regarding needs and addressed concerns.
  • Excelled in exceeding daily credit card application goals.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Addressed inquiries, resolved customer issues, and managed customer relations.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Provided product recommendations based on customer needs.
  • Provided information about products and services available to customers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Strengthened customer retention by offering discount options.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.

Education

Bachelor of Science - Computer Science

SRR CVR Govt Degree College
Vijayawada
11-2022

Intermediate Certificate - Physics

Andhra Loyola College
Vijayawada
03-2019

High School Diploma -

Sree Seven Hills E M High School
Vijayawada
03-2017

Skills

  • Data analysis
  • Customer service
  • Process improvement
  • Risk assessment
  • Team leadership
  • Communication skills
  • Time management
  • Problem solving
  • Billing systems
  • Cash flow management
  • Payment processing
  • Microsoft office
  • Relationship building
  • Analytical thinking
  • Client relationship management

Languages

Telugu
First Language
English
Proficient
C2
Hindi
Elementary
A2

Certifications

  • Completed HR Management Trainee Course For about 3 months at Tareeqa Global Solutions.
  • Having Hardware Networking Course( CISCO - Level 1) during My College as Internship about 3 months Course.
  • Having Ethical Hacking Certificate.

Timeline

Billing Executive

Lalithaa Jewellery Mart Ltd
12.2022 - Current

Customer Service Associate

Reliance Mart
02.2022 - 11.2022

Bachelor of Science - Computer Science

SRR CVR Govt Degree College

Intermediate Certificate - Physics

Andhra Loyola College

High School Diploma -

Sree Seven Hills E M High School

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Prudhvi Chalapareddy Executive