Results-driven professional with a strong foundation in SQL, data analytics, process optimization, and advanced Excel. Possessing a Six Sigma Green Belt certification with the ability to drive continuous improvement. Knowledgeable in Python for data manipulation and automation. Hands-on experience with Amazon RDS for managing relational databases on the AWS cloud. Seeking a position where I can leverage my technical skills and certifications to contribute to organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SAS Technical Account Manager
Amazon Development India Pvt. Ltd.
01.2021 - Current
Lead daily production tasks, work scheduling, team training, maintenance, and continuous improvement initiatives
Developed and optimized complex SQL queries in BigQuery to analyze large datasets, improving reporting efficiency by 89%
Spearheaded process improvement initiatives utilizing Six Sigma methodologies, leading to a 87% reduction in process cycle time
Delivered advanced Excel reports with data visualizations and analysis to support key business decisions
Perform root cause analysis of customer issues and implement corrective actions to resolve problems
Coordinate tool and equipment availability and maintenance with vendors to ensure operational efficiency
Promote a safe and productive work environment by adhering to safety standards and policies
Provide technical support to customers, enhancing sales performance through Power BI-driven dashboards
Develop and implement AI-powered dashboards to facilitate data-driven decision-making
Successfully implement projects focused on improving quality and operational efficiency
Managed technical support for 54 sellers, significantly improving their sales performance
Played a pivotal role in creating and implementing error-proofing solutions for operational improvements
Specialist Production Engineer
INDO–US–MIM Tec Pvt. Ltd.
Bengaluru
08.2014 - 06.2019
Led production teams in managing work schedules, training programs, and maintenance activities
Conducted continuous improvement initiatives to address customer complaints and ensure quality satisfaction
Oversaw preventive, corrective, and emergency maintenance of equipment to ensure operational uptime
Ensured strict adherence to company policies, safety standards, and quality control measures
Growth Path: Graduate Engineer Trainee (Aug 2014 – Aug 2017), Specialist Production Engineer (Aug 2017 – Jun 2019)
President, Dance Club 'NARTHANA', 3 years First Place in Youth Festival Dance Competition, MIC College of Technology First Place in VIVA Dance Competition, VVIT College of Engineering Event Organizer, Oversaw 80+ students for college fests