Forward-thinking Operations Specialist bringing 7 years of expertise in AR and AP. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in SAP and Oracle.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Specialist
ExxonMobil Services and Technology Private LTD
Bengaluru, Karnataka
07.2019 - Current
Preparing KPI reports to present for the higher management.
Processing cancel rebill for customer if any dispute with the invoice.
Resolving Customer service requests
Working with Audit team to fulfill UIA gaps and making process controls
Looking after pricing related issues and order creation queries
Managing end to end cash application and collections
100% resolutions for all the customer queries
Reviewing Cash and Position reconciliation and signing off to the client within deadlines
Working closely with sales and other teams to make process easier
Chasing customers for over due invoices through calls and emails
Taking care of complete activities from Order to receiving payment
Kept detailed records of project progress, discrepancies and other funding issues.
Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
Billing the client as per Client’s Instructions
Initiating Trades and their setup as per Client’s Instructions
Initiating Cash, Checks and as per Client’s Instructions
Performing Periodic reviews on quarterly, half yearly and on annual basis
Reviewing Cash and Position reconciliation and signing off to the client within
deadlines.
Senior Associate
Cargill Business Services India Pvt Ltd
Bengaluru, Karnataka
09.2016 - 04.2019
Preparing risk reporting and analysis of financial reporting.
Applying incoming cash in JDE and SAP tool daily
Chasing Banks for overdue payments
Processing Bank reconciliation daily presenting file to leadership team
Preparing refunds and Commission for buyers and agents
Tracking shipment status
Performing Customer creation in Join 2000
Releasing orders for customers, Blocking orders
Successful completed domestic Process migration and well stabilized process within less time
Performing debit note/credit notes to customer according to the region and customer performance, Blocking customer if he is not performing business more than year.
Capgemini India Pvt Ltd
Senior Process Associate
Bengaluru, Karnataka
08.2013 - 08.2016
Preparing Manual Billing within the TAT (Turn around Time) with many exceptions for all customers / regions
Performing an activity selling invoices to AR Finance (under factoring concept)
Completing all the allocated incoming payments from the customers/internal with in TAT
Responsible for managing all customer interactions through e-mails for dispute cases
Responsible for clearing all instant queries like reviewing incoming email and requests from customers in query management tool (QMS)
Involved in internal and external audits by providing accurate data and resolving queries by auditors
Sending customer account statements for all customers on book closing day and on ad-hoc request
Creating and issuing refunds as per the request from customers for open credit notes or unapplied
Providing backup to the Accounts Payable (AP) team by providing missing invoice copies in month end book closing
Posting incoming payments from customers and processing refunds
Order management and Credit control
Processing invoices in 2 way matching helping AP Team.
Education
MBA - Finance And Marketing
CSIRD College
Gooty
06.2014 - 04.2016
BBA - Finance And Operations Management
SSBN Degree College
Anantapur
06.2010 - 04.2013
High School Diploma -
Sri Sai Jr College
Anantapur
06.2008 - 04.2010
Skills
Teamwork
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Timeline
Specialist
ExxonMobil Services and Technology Private LTD
07.2019 - Current
Senior Associate
Cargill Business Services India Pvt Ltd
09.2016 - 04.2019
MBA - Finance And Marketing
CSIRD College
06.2014 - 04.2016
Capgemini India Pvt Ltd
Senior Process Associate
08.2013 - 08.2016
BBA - Finance And Operations Management
SSBN Degree College
06.2010 - 04.2013
High School Diploma -
Sri Sai Jr College
06.2008 - 04.2010
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