Prudhvi Raj Veera Pally Dharula
Hyderabad
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
4
4
years of professional experience
Work History
Catalog Assistant
Amazon Development Centre INDIA Pvt Ltd
07.2023 - 05.2024
- Cross verify and map the products sold by the amazon with the competitor websites like Walmart, Target, Barnes &Noble , Best Buy, Costco., CHEGG, Sam's club and many more.
- Everyday target is to map 1000+ ASIN's in day.
- Mapped ASIN's will be send to price determining team for discount process
- Troubleshot problems and diagnosed tool faults for process improvement which helped to improve efficiency in production.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
HR Assistant
Amazon Development Centre INDIA Pvt Ltd
03.2022 - 07.2023
- Day-to-day works includes to check eligibility of candidates who has applied to particular role in internal job postings.
- Increased efficiency in HR operations through regular evaluation of workflows, identifying areas for improvement or automation. Established strong relationships with external vendors related to benefits administration or other HR services.
- Processed around 1,15,000 applications of different candidates for different checks belonging to different regions on global scale and the regions are: APAC, APJC, EMEA, LATAM, MVP, US, EU, Germany & INDIA
- Contributed time in building Monthly Planner for smooth flow of work and conducted team activities on Weekends.
- Provided guidance and assistance in handling grievances and disciplinary matters to management to facilitate satisfactory outcomes
- Handled queries and managed support of service tickets via Chat and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Reviewed and screened applicant resumes to identify qualified candidates.
Claims Associate
OPTUM GLOBAL SOLUTIONS
12.2019 - 08.2020
- Examined claim evidence against company guidelines and procedures to determine suitable outcomes for submitted claims, informing approval or rejection decisions.
- Processed 70 - 100 claims in a day depending on inflow of claims.
- Worked productively in fast-moving work environment to process large volumes of claims. Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
- Retrieved claim records to verify policyholder information and coverage before processing claims.
- Followed internal claims processing procedures to prevent fraudulent payments, guaranteeing high-quality assurance standards
- Authorized clearance and payments to enable clients to obtain services from providers and partners after verifying validity of insurance covers.
Education
B.Com (Computers) -
SIVA SIVANI DEGREE COLLEGE
Hyderabad, Telangana07.2019
Skills
- HR Operations
- Query and Grievances Handling
- Learning & Development
- Customer service
- Medical Claim Handling (Medicare & Medicaid)
- Product Mapping
Software Skills
C, C++, HTML, DBMS.
Advance Excel.
Tally ERP.
MS Office Suite.
Google Spreadsheet.
Basics of SQL & Python.
Projects
Designed and build an Automation for the college fee collecting department to differentiate the data of the candidate who paid the fee on time to ensure there won't be any calls or mails sent to the parents who have already paid their children's fee.
It helped in saving the time of the staff who send the mails to the student's familiy about the unpaid fees.
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Timeline
Catalog Assistant
Amazon Development Centre INDIA Pvt Ltd
07.2023 - 05.2024
HR Assistant
Amazon Development Centre INDIA Pvt Ltd
03.2022 - 07.2023
Claims Associate
OPTUM GLOBAL SOLUTIONS
12.2019 - 08.2020
B.Com (Computers) -
SIVA SIVANI DEGREE COLLEGE
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