Accomplished MDM specialist with 7+ years of experience spearheading data governance, data quality, and master data projects across Finance & Pharma industries with good administrative, time management and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Analyst
Deloitte Support Services India Private Limited
06.2022 - Current
Making logical associations across multiple research and workflow processes in order to reduce the amount of time required to attain proficiency with similar assigned duties.
Manage and improve data processes: Lead continuous improvement, maintain data quality, and ensure accurate documentation for all vendor, client, and system records.
Coordinate and communicate with stakeholders: Liaise with vendors, global managers, and member firms to collect data, fulfill due diligence, and resolve queries.
Support onboarding and system maintenance: Test new country onboardings, and provide post go-live support.
Ensure data integrity and compliance: Perform regular data validation, deduplication, and generate reports to identify discrepancies, ensuring compliance with internal and external standards.
Provide training and operational support: Mentor staff, deliver training, and act as a primary contact for issue resolution and process stabilization.
Create and maintain records (Clients, Vendors and Banks) in SAP S4.
Generate daily SAP comparison reports to identify discrepancies or errors in mandatory fields.
Serve as main contact for US and NSE member firms, providing training and support. Sending weekly client report to NL team.
Monitor ServiceNow & Global Mailbox on client level issues and providing resolution to various queries from different teams within the organization.
Senior Process Executive
Cognizant Technology Solutions
Hyderabad
09.2017 - 05.2022
Creation of the vendors, Customers with all their details like address, contacts, PO Emails address, Bank details, Payment Terms, Payment Remittance email address and Modifications of vendors & clients in SAP.
HCP Master: Health Care Professionals Creation with all their details like address, contacts, PO Emails address, Bank details, Payment Terms, Payment Remittance email address along with the Unique ID for each HCP and Modification in SAP.
Bank Master: Bank Creation with Country code, Bank key, Bank Name & SWIFT code, and Modification of Bank in SAP. Confirming the bank details which are updated by other team members.
Query Handling: Based on emails received from Suppliers & different teams like IP, reminders, HCP reimbursement and payments team.
Communicate and respond to the ad hoc requests of clients through e-mails. Blocking/unblocking vendors for payments as per requests. Handling Suppliers calls and queries related to bank details confirmation.
Handling VIM Workflow (Vendor Invoice Management Workflow) as a part of Vendor Maintenance and deals with vendor to confirm his bank account with valid attestation and update the bank details as per the confirmation received from vendors.
Cost Center & Internal Orders: Creation, modification of Cost Centers and blocking/unblocking of cost centers. Grouping of IOs under specific hierarchy level.
General Ledger: Creation of GL in chart of accounts and modification/extension of GL at country level.
Hierarchy Nodes Matching: While creating the cost centers validation part plays key role. After validation of cost center hierarchy and profit center hierarchy then creation will be proceeded further.
Preparing Weekly & Month end production reports like Consolidation Trackers to send to management. Working on Reports such as Internal Audit reports and quality check of production done by team members.
Month End Activities: Handling the time bounding critical month end activity FX rates (Exchange Rates) updating & uploading into SAP.
Allocation of Daily Responsibilities to Team. Meeting challenging deadlines/SLA’s without compromising on accuracy as agreed with client.
Significant Achievements:
Trained and mentored 7 new hires, 4 of whom were promoted to the next role within one year.
Received 6 awards over 7 years for consistence performance, strong ownership timely achievement of goals and significant contributions to key deliverables.
Developed an SQL query for NL report, reducing task duration from 1 hour to 15 min.
Initiated and collaborated with IT to automate the Monthly Exchange Rates (MER) activity, streamlining the process, and increasing efficiency.
Recognized by leadership through appreciation emails for consistently maintaining high quality standards.
Assistant Manager, Client Intelligence Reporting at Deloitte Support Services India Private LimitedAssistant Manager, Client Intelligence Reporting at Deloitte Support Services India Private Limited