Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pruthvi Raj Lagishetty

Hyderabad

Summary

Experienced Product & Certification Analyst with over 5.5 years in fintech, lending, insurance, and digital payments. Proven track record in handling end-to-end onboarding and certification for banks and PAs in NPCI’s IBMB and BBPS platforms. Skilled in API testing, mobile/web app validation, SQL/database checks, and UAT coordination. Strong communicator with hands-on experience in test planning, stakeholder management, and cross-functional collaboration. Known for translating complex requirements into clear test strategies, driving go-lives, and ensuring product quality at scale.

Overview

6
6
years of professional experience

Work History

Senior Associate Certifications

National Payments Corporation of India (NPCI)
Hyderabad
02.2024 - Current
  • Served as the sole technical point of contact for all banks and Payment Aggregators (PAs) across India involved in NPCI’s Internet and Mobile Banking (IBMB) project, ensuring seamless certification, integration, and go-live coordination.
  • Led end-to-end certification efforts for PAs and Banks, including test case execution, IP whitelisting, technical support, and go-live readiness validation.
  • Product owner for BBPS and IBMB CertPlay tools — automation platforms that enable PAs/Banks (IBMB) and COUs/BOUs (BBPS) to self-certify by logging in, running test cases, and completing the certification lifecycle with minimal manual intervention.
  • Conducted walkthroughs and Q&A sessions with stakeholders to translate product requirements into actionable testing steps.
  • Built and maintained strong relationships with senior stakeholders across PAs and Banks to align on expectations, timelines, and deliverables.
  • Generated weekly certification progress reports for product and leadership teams, identifying risks and recommending mitigation strategies.
  • Collaborated closely with internal product, engineering, and operations teams to resolve technical issues and ensure SLA adherence.
  • Collected partner feedback during onboarding to support product improvements and influence the roadmap with field-level insights.
  • Developed and maintained partner documentation such as certification guides, FAQs, and onboarding checklists.
  • Identified recurring partner issues through feedback analysis and proposed enhancements to streamline the certification lifecycle.
  • Used dashboards and internal tools to monitor certification progress, manage defects, and escalate blockers promptly.
  • Acted as a liaison between Product and Engineering, translating external partner issues into technical tickets or user stories.
  • Analyzed API logs and partner integrations during UAT using Linux tools, PostgreSQL, and MySQL to ensure spec compliance and troubleshoot issues.
  • Worked with Kafka for real-time transaction log validation and utilized KeyDB for caching test data during integration and certification testing.
  • Validated UAT completion and required artifacts to enable smooth transition from certification to production teams.
  • Applied in-depth knowledge of digital payments, API protocols, and switching technologies to design effective certification plans and test cases.
  • Enhanced certification processes by designing comprehensive test plans and refining workflows, which significantly improved efficiency and partner onboarding experience.

Quality Assurance Analyst

Flex Salary & Flex Pay (Tekfriday )
Hyderabad
09.2022 - 02.2024
  • Collaborated closely with product managers, developers, and designers to review requirements and enhance digital lending workflows and mobile user journeys.
  • Validated complex underwriting logic and financial rules, including EMI, interest, penalties, and repayment structures, ensuring accuracy and compliance with internal policies.
  • Executed functional, regression, integration, and performance testing for Android and iOS mobile apps in an Agile environment.
  • Performed end-to-end API testing using Postman, validating JSON/XML responses for mobile and backend services.
  • Conducted database testing using PostgreSQL and MySQL to verify data integrity across loan disbursement, repayment, and credit profile modules.
  • Led UAT cycles, coordinated with business users, and provided actionable insights to product teams for pre-release refinements.
  • Monitored production releases, investigated live issues using backend logs and DB queries, and worked with tech teams for rapid resolution.
  • Executed basic security testing using Burp Suite to identify vulnerabilities in API endpoints and data flows.
  • Utilized JIRA and TestLink for bug tracking, test management, sprint planning, and delivery metrics.
  • Led a QA team of four, delegated test ownership, mentored juniors, and ensured consistent delivery of high-quality releases.
  • Maintained thorough documentation of test cases, results, defect logs, and test environment configurations for audit trails.
  • Contributed to test strategy enhancement, improving test coverage and scenarios based on live environment feedback and issue trends.
  • Demonstrated strong domain knowledge in digital lending, credit-based decisioning, risk analysis, and user-first mobile UX design.
  • Participated in end-to-end calculations testing for financial workflows involving deductions, fees, and repayment conditions.
  • Applied PII data masking during test execution to ensure compliance with data privacy regulations (e.g., masking borrower names, PAN/Aadhaar).
  • Reviewed mobile build logs, provided early feedback during CI/CD cycles, and ensured clean releases.

Quality Assurance Analyst

Aseuro Technologies
Bengaluru
08.2021 - 08.2022
  • Actively contributed to Agile ceremonies including sprint planning, daily stand-ups, and review meetings, offering insights on QA progress and risks.
  • Collaborated with business analysts and product owners to gather and refine insurance domain requirements, converting them into detailed functional test cases and business flows.
  • Designed and maintained a comprehensive Requirement Traceability Matrix (RTM) to ensure complete coverage of business requirements.
  • Executed thorough manual testing across functional, regression, integration, and user acceptance testing (UAT) phases, validating product features against acceptance criteria.
  • Conducted API testing using Postman and database testing for data consistency and backend process validation.
  • Created Test Requirement Documents (TRDs) and test cases to support knowledge transfer, improving onboarding for new QA members.
  • Conducted Root Cause Analyses (RCAs) for high-severity defects, identifying recurring issues and contributing to process improvements.
  • Performed exploratory testing to uncover edge cases, UI inconsistencies, and business logic errors.
  • Coordinated with onsite teams during System Integration Testing (SIT) and UAT, ensuring timely resolution of defects and test case alignment.
  • Participated in defect triage calls with stakeholders to prioritize fixes and adjust sprint commitments.
  • Worked extensively on the Insurance domain, testing flows like policy creation, claims processing, and premium computation.
  • Validated backend operations and batch processes using legacy systems like AS400 (Green Screen) to ensure data integrity and business rule adherence.
  • Provided consolidated QA team status in daily scrum updates and progress calls.

Associate Business Analyst

Beyontec Enable Solutions
Chennai
04.2019 - 09.2020
  • Collaborated with clients and internal teams to gather, analyze, and translate insurance domain requirements into detailed user stories and specifications.
  • Led product workshops and demos to align stakeholders on product features, workflows, and configurations.
  • Configured insurance product flows such as quote generation, policy issuance, endorsements, claims processing, and refinance, ensuring accuracy and usability.
  • Maintained daily client interactions to clarify requirements, resolve issues, and track ongoing changes.
  • Reviewed and validated test scenarios and test cases to ensure alignment with business needs and complete test coverage.
  • Supported and coordinated UAT and regression testing, ensuring all user stories were verified before obtaining product owner sign-off.
  • Verified data migration during transitions from legacy systems to new platforms, ensuring consistency and reliability.
  • Created documentation such as Test Requirement Documents (TRDs), user flows, and requirement traceability matrices (RTMs).
  • Participated in Agile ceremonies including sprint planning, stand-ups, and retrospectives to support delivery and resolve blockers.
  • Contributed to solution design by identifying gaps, inconsistencies, and usability issues early in the development lifecycle.

Education

Post Graduation in Business Analytics , Insurance And Analytics -

Institute of Insurance And Risk Management (IIRM)
Hyderabad
04-2019

Btech - Information Technology (IT) -

Sathyabama University
Chennai
05-2018

Skills

    Certification & Domain Expertise:

  • IBMB & BBPS Certification (NPCI – end-to-end onboarding & testing)
  • Digital Payments: IBMB, BBPS, AEPS, IMPS, UPI
  • Lending (EMI, interest, penalties), Insurance (Policy, Claims, Refinance)

    • Testing & Tools:

  • Manual Testing (Functional, Regression, Sanity, Smoke)
  • API Testing (Postman – XML/JSON), Security Testing (Burp Suite – basic)
  • Mobile & Web App Testing (iOS, Android, Web)
  • UAT Coordination, RCA, RTM, Patch Deployment

    • Tech Stack:

  • Linux, PostgreSQL, MySQL – log analysis & backend validation
  • Kafka (log tracking), KeyDB (test data caching), AS400 (Green Screen)
  • JIRA, TestLink, Cflow (defect & workflow tracking)
  • CertPlay Tool – Product Owner (IBMB/BBPS automation platform)

    • Collaboration & Process:

  • Stakeholder Communication (Clients, Banks, PAs, COUs/BOUs)
  • Agile Ceremonies (Stand-ups, Sprint Planning, Demos, Retrospectives)
  • Cross-functional Teamwork (Product, Dev, Ops, QA)
  • Documentation (Test Cases, TRDs, User Stories, FAQs)

Timeline

Senior Associate Certifications

National Payments Corporation of India (NPCI)
02.2024 - Current

Quality Assurance Analyst

Flex Salary & Flex Pay (Tekfriday )
09.2022 - 02.2024

Quality Assurance Analyst

Aseuro Technologies
08.2021 - 08.2022

Associate Business Analyst

Beyontec Enable Solutions
04.2019 - 09.2020

Post Graduation in Business Analytics , Insurance And Analytics -

Institute of Insurance And Risk Management (IIRM)

Btech - Information Technology (IT) -

Sathyabama University

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Pruthvi Raj Lagishetty