Certified Salesforce QA Consultant with 3+ years of experience in end-to-end functional testing, defect management, and ensuring zero-critical-defect releases for enterprise clients. Proven expertise in Salesforce ecosystems (Sales Cloud, Service Cloud, Lightning Components), leading cross-functional QA efforts, and optimizing test strategies using tools like JIRA, JMeter and SQL. Strong background in Agile/Scrum environments with a focus on user-centric testing, data validation, and compliance-driven systems. Recognized with multiple awards for excellence, mentorship, and contributions to high-impact government and healthcare projects.