Pugalenthan K
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
7
7
years of professional experience
Work History
Onboarding Team Lead
Zomato Pvt. Ltd.
Chennai
05.2024 - Current
- Trained new staff on safe and efficient kiln operation, promoting a culture of safety and excellence.
- Collaborated with the production team to implement process improvements, enhancing efficiency.
- Adjusted production schedules in response to order fluctuations, ensuring timely delivery.
- Facilitated interactive onboarding sessions, fostering a welcoming environment for new employees.
- Developed online onboarding resources, allowing flexible access for remote employees.
- Coordinated with department heads to customize onboarding processes, meeting specific roles and requirements.
Business Development Executive
Ani technologies Pvt. Ltd
06.2019 - 04.2023
- Company Overview: OLA Cabs
- Handling the Auto Team
- Strategy & Operations to build Ola Auto business in Trichy at scale and profitable
- Formulated the business strategy to maximize Transaction & Revenue for the cities
- Managed city growth (Supply & Demand) and responsible for Supply Acquisition cost and Supply marketing
- Deeply understand the customer behaviour and developed new customer insights into the market
- Built, retained and groomed a strong team to deliver across functions in the city
- Planned and Organized Big Mela's to improve city supply acquisition thereby our market share has crossed 75% across the city
- Broken the competitor's dominance in the city by conducting Mela's and Supply Acquisitions
- Maintain Completion Percentage as stable in Auto
- Take care of Reactivation by retraining the driver to maintain Good Supply
- On boarded Restaurants in our cities at high commission rate to run a profitable business in On-demand delivery platform
- Negotiated with owners and managers of restaurants to close the contracts with regular follow ups
- Maintain good relationship with restaurant owners it helps to acquire the market within short term duration
- Ensure Riders daily earnings into their cities, it builds our fleet consistently and maintain seamless stock out zones
- Understand the needs of our partners and customers, provided the solutions in order to build relationship with them
- Reporting the team target achievements in verticals like Auto, Bike, Cabs and Leasing on Daily basics
- Maintain Good Relationship with Ola Partners
- During pandemic time, conduct fumigation center for our Ola partners to maintain good relationship between our partners and customers
- Maintaining 100% above productivity with quality above 99.7% in Central Verification Team
- OLA Cabs
Accountant
AMT Services
12.2018 - 05.2019
- Company Overview: Dubai
- Dubai
Business Development Executive
Ani technologies Pvt. Ltd
06.2017 - 11.2018
- Company Overview: OLA Cabs
- OLA Cabs
Education
MBA -
MAM College of Engineering & Technology
Trichy06-2017
Skills
Computer Proficiency
- MS-Office
- Tally ERP 90
Key Skills
- Good Communication
- Team Coordination
- Performance monitoring
- Trend tracking
- Regulatory Compliance
- Coaching and Mentoring
- Operations Management
Languages
- Tamil, working proficiency (reading, speaking and writing)
- English, working proficiency (reading, speaking and writing)
Activities
- Completed Personality Enhancement Program conducted by Mr.Ramkumar from TrichyPlus.
- Completed Center of Professional Excellence (COPE), a certificate course on advertising.
- Completed Human Behavior Laboratory (HBL), a certificate course on impact of human behaviors in management strategies.
Personal Information
- Father's Name: Karikalvalavan
- Date of Birth: 07/10/94
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Onboarding Team Lead
Zomato Pvt. Ltd.
05.2024 - Current
Business Development Executive
Ani technologies Pvt. Ltd
06.2019 - 04.2023
Accountant
AMT Services
12.2018 - 05.2019
Business Development Executive
Ani technologies Pvt. Ltd
06.2017 - 11.2018
MBA -
MAM College of Engineering & Technology
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