Pugazhendhi Manimaran

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancementWork-life balance

Summary

Experienced with customer service and cash handling. Utilizes point-of-sale systems to streamline transactions and enhance customer satisfaction. Track record of maintaining accurate cash drawers and contributing to positive team environment. Professional retail worker known for high standards and results-driven approach. Adept at fostering team collaboration and consistently meeting customer satisfaction goals. Reliable and adaptable, ensuring smooth operations and handling customer inquiries with ease. Skilled in cash handling, inventory management, and maintaining welcoming store environment.

Work History

Supervisor

Kaveri super market

Karambakudi

01.2020 - 07.2021

Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Conducted regular performance evaluations to identify areas for improvement.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Analyzed operational data to identify trends and drive continuous improvement efforts.
Managed inventory control, ensuring accurate stock levels and timely replenishment.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Managed senior-level personnel working in marketing and sales capacities.
Supervised daily cash handling operations, ensuring accuracy and efficiency in transactions.
Monitored staff performance, providing feedback to improve service delivery and operational efficiency.
Implemented inventory management processes for cash registers, reducing discrepancies and improving accuracy.
Quickly and accurately counted drawers at start and end of each shift.
Resolved customer complaints quickly to maintain customer satisfaction.

Bakery Supervisor

Kovai Sri Krishna Sweets and Bakery

Pattukkottai, TN

10.2022 - 12.2023

Supervised daily bakery operations, ensuring product quality and adherence to safety standards.
Trained and mentored staff on baking techniques and equipment usage.
Managed inventory levels, ordering supplies to maintain operational efficiency.
Implemented process improvements, enhancing production workflow and reducing waste.
Assisted in recipe development, contributing to new product offerings and seasonal items.
Resolved customer inquiries and complaints, fostering positive relationships for repeat business.
Increased customer satisfaction by maintaining a clean and organized workspace.
Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
Oversaw bakery department, supervised staff and delegated daily tasks.
Maintained inventory control and ordered supplies on monthly basis.
Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
Managed daily production schedules, ensuring timely completion of all orders while minimizing overtime costs.
Performed opening and closing duties for department.
Maintained and controlled inventory of baked goods.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Monitored inventory levels and identified opportunities for cost savings.
Maintained cleanliness and hygiene in bakery premises.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Cashier Assistant

F menz Today

Pattukkottai, TN

04.2024 - Current

Processed customer transactions accurately and efficiently using point-of-sale systems.
Provided exceptional customer service by resolving inquiries and assisting with product selections.
Maintained clean and organized checkout area to enhance customer experience.
Balanced cash drawer at end of shifts to ensure accurate financial reporting.
Assisted in training new cashiers on operational procedures and best practices.
Collaborated with team members to improve store efficiency during peak hours.
Monitored inventory levels to support restocking efforts and minimize shrinkage.
Implemented promotional displays at the register to increase sales of featured items.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Set up new sales displays each week with fresh merchandise.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed refunds and exchanges in accordance with company policy.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Handled cash with high accuracy and took care to check bills for fraud.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card, and check transactions to complete customer purchases.
Implemented loss prevention strategies, reducing instances of theft at checkout.

Education

High School Diploma -

Vairamani Ramasamy Polytechnic , Thambikkottai

04.2016 - 04.2018

Languages

Tamil

Advanced (C1)

English

Elementary (A2)

Personal Information

Date of Birth: 09-07-1998
Gender: Male

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Flexible and adaptable

Dependable and responsible

Multitasking

Multitasking Abilities

Computer skills

Active listening

Organization and time management

Decision-making

Problem resolution

Calm under pressure

Overview

6

years of professional experience

Timeline

Cashier Assistant - F menz Today

04.2024 - Current

Bakery Supervisor - Kovai Sri Krishna Sweets and Bakery