Puja Amola

uttrakhand dehradun

Summary

Dedicated supervisor with a strong focus on operational efficiency and customer satisfaction. Proven ability to resolve complaints and enhance team collaboration, driving positive outcomes in fast-paced environments. Dedicated professional with a strong background in customer service and issue resolution. Proven ability to enhance operational efficiency while ensuring customer satisfaction.

Overview

years of professional experience

Certification

Work History

csa in pre editing

mps

uttrakhand dehradun jollygrant

04.2011 - 02.2015

Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

serco bpo as a superviser

serco

uttrakhand dehradin

03.2008 - 05.2010

Supervised daily operations and ensured adherence to procedures.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
successfully managed my core responsibilities and daily tasks.

Education

High School Diploma -

Ofd Inter College

Uttrakhand Dehradun

Skills

Customer service
Issue resolution
Operational oversight

Team collaboration
Process improvement
Customer relationship management

Certification

One year ODI computer course from doon planet computer center
Nursery teacher training (NTT)
3 months advance excel and 1 month micro power bi cousre from dristi computer center

Languages

english

First Language

Timeline