Puja Jariwala

• Oversaw daily managerial operations to ensure smooth functioning of activities.
• Trained junior facilitators to enhance overall team performance.
• Conducted engaging classes for toddlers aged 18 months and older.
• Efficiently settled toddlers during class transitions to maintain order.

• Supervised daily operations of early childhood education programs, ensuring compliance with safety protocols.
• Managed recruitment, hiring, training, and supervision of staff to enhance program effectiveness.
• Identified improvement areas and implemented corrective measures to optimize operations.
• Provided guidance on professional development opportunities to foster staff growth.
• Tracked inventory levels and replenished supplies to maintain operational efficiency.
• Planned special events, including seminars and workshops, enhancing community engagement.
• Maintained a safe and healthy environment for employees and visitors.
• Oversaw staff training initiatives, improving overall performance and service quality.

• Mentored junior facilitators, providing guidance on best practices and techniques.
• Collaborated with internal departments to ensure that facilitator needs were met.
• Built relationships with students and guardians through active communication and positive feedback.
• Attended conferences, workshops and seminars to increase job-related knowledge.
• Kept students safe in classroom and outside environments.
• Met with parents about student needs to garner additional support.
• Utilized curriculum with life-based approach.

Employed at Surat branch from December 2007 to February 2009.

Worked at Mumbai branch from March 2009 to November 2009.

• Returned to Surat branch from November 2009 to May 2011.
• Conducted staff performance evaluations to monitor progress and individual skills.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.