Puja Mandal
KANCHRAPARA,West Bengal
Summary
Creative enthusiast with experience in client interactions, social media marketing, and team collaboration. Strong written as well as oral communication with a fair experience in both. Seeking new challenges in a dynamic workspace for the development of personal and professional growth.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Freelance Content Writer
Penned4you
03.2021 - Current
- Start-up company dealing with various dissertations, proposals, reports, and academic-related works.
- Dealing with projects and delivery within the stipulated timeline while understanding the clients' requirements is the primary concern.
- Conducted extensive internet research to provide facts and statistics for articles and blogs.
Campus Ambassador Intern
International Model United Nations
10.2021 - 11.2022
- Social media marketing
- B2C interactions
- Lead generations
- Managed to obtain 4 referrals in the first week
Management Trainee
Benchmark Professional Services Pvt. Ltd
Kolkata
07.2018 - 06.2022
- B2C Interactions for financial consulting requirements.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Recorded customer interactions and handled complaints.
- Team management of 5 members and collaborated with teams to resolve the issues.
- Maintained accounts and payments of the clients in Excel.
Business Associate
Swastik Enterprise
Kolkata
09.2019 - 04.2021
- B2B interactions
- Effective communication in building relationships with the existing clients and building new relations
- Negotiation skills for obtaining the lowest quotation for tenders
- Part of a team in constructing Government approved projects in Fort William
Finance Intern
Global visionEnterprise
Durgapur
12.2017 - 12.2017
- Prepared term project on Working Capital of the enterprise
Education
Bachelor in Business Administration -
Scottish Church College (Calcutta University)
Kolkata 06.2015 - 06.2020
ICSE - Commerce
Assembly of Christ School
Barrackpore 04.2014 - 03.2015
Skills
Verbal and written communication
MS EXCEL
Time management
Social media marketing
Courses
Six Sigma Yellow Belt Authority: Sixsigmastudy
Business Analytics for Beginners Authority: Upgrad
Communicative French Authority: Ramkrishna Institute of Culture
Co-curricular activities
- Participated in Indian art Contest Authority: Indian Art Contest (MSME registered enterprise)
- Volunteered as English Teacher Authority: Christ for the World (Taught English to underprivileged children in orphanage)
- Community Development Volunteer Authority: Startwithwhy? ( Initiatives were taken for the development of society by contributing to the underprivileged section.
Interests
- Painting
- Cooking
- Psychology
Timeline
Campus Ambassador Intern
International Model United Nations
10.2021 - 11.2022
Freelance Content Writer
Penned4you
03.2021 - Current
Business Associate
Swastik Enterprise
09.2019 - 04.2021
Management Trainee
Benchmark Professional Services Pvt. Ltd
07.2018 - 06.2022
Finance Intern
Global visionEnterprise
12.2017 - 12.2017
Bachelor in Business Administration -
Scottish Church College (Calcutta University)
06.2015 - 06.2020
ICSE - Commerce
Assembly of Christ School
04.2014 - 03.2015