Puja Rai
Banglore
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Supervisor
Maan restaurant Pvt Limited
04.2022 - Current
- Greeted guests and provided them with menus.
- Assigned seating arrangements for guests.
- Ensured a smooth flow of service in the restaurant.
- Supervised wait staff to ensure efficiency and accuracy in order taking and delivery of food items.
- Trained new staff members on proper customer service techniques, use of equipment, and sanitation standards.
- Monitored the quality of food preparation and presentation before serving to customers.
- Provided assistance to kitchen staff when needed during peak hours or special events.
- Resolved customer complaints in an efficient manner while maintaining a positive attitude towards guests at all times.
- Maintained adequate inventory levels of beverages, condiments, and other supplies necessary for restaurant operations.
- Organized weekly schedules for waitstaff according to business needs.
- Communicated effectively with other departments such as kitchen or bar regarding orders or any changes that may occur.
Education
Bachelor of Arts - Language Arts Education
West Bengal University
Darjeeling06.2020
Higher Secondary - undefined
Pagang Gumpa
Kalimpong, Darjeeling03.2018
Skills
Strong leadership
Basic accounting
Menu knowledge
Hygiene standards
Team Management
Table coordination
Upselling techniques
Point of Sale (POS) system operations
Team Supervision
High-volume dining
Menu presentation
Service prioritization
Food safety understanding
POS System Operation
Guest Relations Management
Timeline
Supervisor
Maan restaurant Pvt Limited
04.2022 - Current
Higher Secondary - undefined
Pagang Gumpa
Bachelor of Arts - Language Arts Education
West Bengal University