Puja Verma
NEW DELHI
Summary
Business Development Manager with extensive experience at Qx Global Services, specializing in market research and sales strategy. Proven ability to enhance customer relationships and lead teams, resulting in substantial revenue growth through targeted outreach and competitive analysis. Skilled in contract negotiation and building strategic partnerships to improve collaboration.
Overview
6
6
years of professional experience
Work History
Business Development Manager
Qx Global services
New Delhi
03.2021 - 02.2025
- Conducted market research to identify current and potential customer needs.
- Tracked competitor activities, including pricing and product offerings, to maintain competitive advantage.
- Developed strategies that increased sales and expanded market share.
- Prepared detailed reports on sales performance metrics, including revenue growth and conversion rates.
- Coached and motivated team members to achieve revenue targets.
- Collaborated with marketing teams to create promotional materials for target markets.
- Attended industry events to enhance visibility and generate leads within mining sector.
Project Manager
Sutraa Craetions
Noida
02.2021 - 12.2021
- Managed vendor and supplier contracts by assigning tasks and clarifying deliverables.
- Developed project plans with timelines, assigned tasks to teams, and managed construction workflow.
- Reviewed budgets and subcontractor estimates for accuracy and relevance to scope of work.
- Established strong partnerships with teams, vendors, and contractors to enhance collaboration.
- Participated in cross-functional teams to develop innovative solutions for complex challenges.
- Sought feedback from stakeholders throughout projects to identify areas for improvement.
Sales Associate
Call BA
Gurugram
07.2019 - 01.2021
- Maintained expertise in sales promotions, return policies, and security practices.
- Upsold additional items based on customer preferences and needs.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Recognized security threats and thefts to prevent incidents effectively.
- Participated in training sessions to enhance product knowledge and improve service skills.
- Addressed customer inquiries through phone, mail, fax, and email promptly.
- Managed incoming calls within CRM system to ensure accurate record-keeping.
- Directed inquiries to relevant personnel for efficient resolution.
Education
Bachelor of Arts - Basic
Graduate
Delhi University05-2007
High School Diploma -
JD Tytler
CBSE04-2004
JD Tytler
CBSE04-2002
Skills
- Market research and data analysis
- Sales strategy development
- Customer relationship management
- Team leadership and collaboration
- Contract negotiation
Timeline
Business Development Manager
Qx Global services
03.2021 - 02.2025
Project Manager
Sutraa Craetions
02.2021 - 12.2021
Sales Associate
Call BA
07.2019 - 01.2021
Bachelor of Arts - Basic
Graduate
High School Diploma -
JD Tytler
JD Tytler
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