Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Srinivasan Boopathy

West Mambalam,Tamil Nadu

Summary

Experienced professional with over 10 years of expertise in Travel Management, Travel & Expenses, Supply Chain Management (O2C), Vendor Management, Network Designing & Post documentation, and OTC Pricing. Proven track record of collaborating with industry leaders such as Carlson Wagonlit Travel, Corporate Travel Management, American Express, and Delta Airlines to optimize travel agent performance and negotiate hotel prices. Possess a sharp analytical mindset and strong communication, negotiation, team building, and relationship management skills. Ready to drive success in a progressive organization.

Overview

10
10
years of professional experience

Work History

OTC Pricing

Accenture Solutions Private Ltd
01.2025 - Current
  • Analyzed customer contracts to validate and implement discounts accurately.
  • Assessed historical pricing data to ensure consistency and prevent revenue leakage.
  • Calculated revenue impact to maintain financial neutrality between clients and customers.
  • Adjusted shipment rates based on weight categories and regional zones to ensure rational pricing.
  • Generated and reviewed new rate cards while maintaining compliance and profitability.
  • Identified and resolved contract discrepancies in collaboration with client stakeholders.
  • Prepared detailed pricing summaries and impact reports for management review.

Network Operation Analyst - Open Fiber

Accenture Solutions Pvt.Ltd
01.2023 - 01.2025
  • 2 years completed in Open Fiber - PMO as part of telecom network designing and as-built activities.
  • Designing Optical Fiber planning for European telecommunication client.
  • High- and low-level planning of Optical fiber networks and home customers. FTTH and FTTX network high level planning in PNI tool.
  • Monitor overall functions process identifying and implementing adequate measures to maximization customer satisfaction level. Fiber plan, copper network, Aggregate and core network.
  • Doing the As-Built activities to incorporate post design changes as per client requirements.
  • Handling client escalations and delivering final packages.
  • Handling more than 6 As-built activities.

Credit Card Program (Amex - Program Administer)

Accenture Solutions Private Ltd
03.2018 - 12.2022
  • Acting as first point of contact for any queries or issues related to the vendor and the business (employees).
  • Managing the end-to-end process from issuing the cards to the travelers and till the card is terminated.
  • Monitor the Delinquency notice, Expense reconciliation, Payroll deduction process, and guaranteed cards and have a completed control over the program.
  • Setting the credit limit to the travellers as per their hierarchy.
  • Analyze the expense reports based on the company's policy and make sure the payments to vendor\suppliers\employee are made on behalf of the organization.
  • Initiate manual\offline payments for any urgent needs required for business.
  • Handle client\ employee's queries via e-mail and Calls to help them understand and resolve the issue at the earliest.
  • Conduct Business Meet & share the process updates and improvements to the team.
  • Supervising the entire process and ensure the payment are done to the right account.
  • Providing inputs to the management about Product and Process improvements.
  • Focus to reduce the defects in the process.

Travel Management

Accenture Solutions Private Ltd
03.2018 - 12.2022
  • Key Contributor during the Transition process, I have taken a Single Hand Role with 100% of the Transition within 2 months.
  • Ensuring Process Documents are prepared & maintained in standard of Accenture policies with Operation Excellence certified.
  • Successfully transitioned Travel Management process remotely and trained the internal resources.
  • Automated the process reporting with respect to Time savings and reduce human involvement.
  • Part of the Global Travel team acting as first line operational support for the travellers.
  • Responsible to ensure that the appropriate policy, procedures, tools, programs, reporting, and vendor management related to company travel are in place to provide the means for the employees to travel for Company business.
  • Communicating with designated travel agents both domestics and global level as appropriate in case of problems.
  • Reviewing the performance of the vendor (travel agent, airlines) on monthly or quarterly basis.
  • Coordinate with the Accounts Payable (AP) to make payments to the vendors and clear the expenses on time, also coordinate with the Accounts Receivable (AR) to collect the credits from the travellers and vendors.
  • Modifying the Travel Newsletters, Global Travel Policy, and Expense Reimbursement Policies on regular basis.
  • Modifying the contents in the travel website regularly to make it user-friendly for the travellers to book their travel.

Billing Analyst

Accenture Solutions Private Ltd
04.2015 - 03.2018
  • First point of contact for customers
  • Invoicing
  • Financial/Report analysis
  • Investigation and resolution
  • Customer service
  • Team Handling
  • Good analytical skills and KPI management
  • Strong project management and organizational skills
  • Organized financial audits and CSAT quarterly survey.
  • Good team management skills
  • Analyzed contracts to ensure contract and invoicing are following appropriate guidelines, and regulations.
  • Identified any issues that may affect billing and determined the proper course of action.
  • Followed up with internal and external personnel regarding outstanding issues.
  • Completed monthly reconciliation analysis to report income projections to management.
  • Proactively address all discrepancies in a timely manner.
  • Identify unauthorized charges. Claim disputes with vendors as necessary and manage to resolution.
  • Maintain documentation, monitor, and resolve telecommunication billing inquiries, disputes.
  • Ensure invoices are consistently paid on a monthly basis and validate status of past due balances carried forward on any invoice.
  • Proactively handle all internal customer requests or inquiries courteously, accurately, and conveniently.
  • Monitor internal process compliance for telecommunication related user accounts.
  • Assisted Accounting with month end reports.
  • Worked on Lean project of the process.
  • Trained new employees in all billing systems.
  • Reconciled billing records and reported income to management.
  • Provided overcharge recovery, corrected errors in regulatory fees and taxes.
  • Strong project management skills made continual improvements and changes on existing billing processes with Profit Line and all carriers.

Education

Bachelor of Science - Electronic Media

Gurunanak College
Chennai
05.2014

Skills

  • Good communication skills
  • MS Office Application
  • Problem-solving
  • Quick Learner
  • Adaptive
  • Decision-making
  • Leadership

Languages

English
Tamil

Software

SAP

MS Office

Adobe Photoshop

CUBS

PNI

QGIS

GISFO

Timeline

OTC Pricing

Accenture Solutions Private Ltd
01.2025 - Current

Network Operation Analyst - Open Fiber

Accenture Solutions Pvt.Ltd
01.2023 - 01.2025

Credit Card Program (Amex - Program Administer)

Accenture Solutions Private Ltd
03.2018 - 12.2022

Travel Management

Accenture Solutions Private Ltd
03.2018 - 12.2022

Billing Analyst

Accenture Solutions Private Ltd
04.2015 - 03.2018

Bachelor of Science - Electronic Media

Gurunanak College

Similar Profiles

CREATE PROFILE
Srinivasan Boopathy