
Structured Lead Consultant with excellent troubleshooting, issue resolution in PEGA PRPC and PEGA Decisioning and Marketing. Dependable,driven,engaging, personable and focused on delivering exemplary customer service. Outstanding motivator with adaptable communication style and success in collaborating across organizational levels.
Analysis & Evaluation
Processes and procedures
Client Relationships
Reporting capabilities
Troubleshooting
User support
Team Leadership & Development
Software Development
Certified System Architect (v6.3)