Pulak Biswas

Work History

Sales General Manager

Suresales Automation Pvt. Ltd.

03.2024 - Current

Managed revenue models, process flows, operations support and customer engagement strategies.
Streamlined sales processes for efficiency, resulting in improved customer satisfaction and reduced time-to-close ratios.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Developed targeted sales presentations that effectively communicated unique value propositions for each prospective client or partner organization.
Boosted sales numbers with proactive account servicing and diligent relationship-building.
Resolved customer issues quickly to close deals and boost client satisfaction.

Sr. General Manager Business Development

Branopac India Pvt. Ltd.

07.2023 - 12.2023

Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Developed and executed successful business strategies, driving growth in revenue and market share.
Maintained quality through training and coaching during daily activities.
Built strong relationships with key stakeholders both internally and externally to foster collaboration on mutually beneficial initiatives.
Supervised employees for exceptional store operations, customer retention and positive brand experiences.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Sales General Manager

Landsky Allied Industries Pvt. Ltd.

09.2022 - 05.2023

Streamlined sales processes for efficiency, resulting in improved customer satisfaction and reduced time-to-close ratios.
Managed revenue models, process flows, operations support and customer engagement strategies.
Developed targeted sales presentations that effectively communicated unique value propositions for each prospective client or partner organization.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Analyzed market trends and competitor activities, adjusting strategies accordingly to maintain a competitive edge in the industry.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Handled customer relations issues, enabling quick resolution, and client satisfaction.

Key Account Manager

Schmalz India Pvt. Ltd.

10.2006 - 06.2022

Optimized processes related to order placement and fulfillment by streamlining workflows between sales teams and other departments within the organization.
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Developed strong relationships with national clients through effective communication and negotiation skills.
Developed, maintained and utilized diverse client base.
Achieved high client satisfaction by identifying and addressing key account needs.
Identified new business opportunities through market research and competitive analysis, driving revenue growth.
Organized annual meetings between senior leadership representatives from each managed national account partner organization in order to foster open dialogue around shared goals and emerging opportunities.
Delivered comprehensive sales presentations to potential clients, effectively communicating the value of products and services offered.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Contributed to strategic planning efforts designed to inform the ongoing growth of national key account management division.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Analyzed key competitors to respond to competitive threats.

Sales Manager

Reliance Compressed Air Engineers

02.2000 - 09.2006

Implemented systems and procedures to increase sales.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Conducted regular market analysis to identify new opportunities for territory sales growth.
Managed over 5 PSU accounts within 8 territory.
Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
Trained and mentored sales representatives in sales techniques and strategies.
Mentored junior sales team members, sharing best practices and fostering a positive work environment.
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
Attended trade shows and industry events to promote company products and services.
Worked with vendors and suppliers to support timely delivery of products and services.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Established successful account relationships by building rapport and maintaining consistent communication.
Drove team revenue totals by bringing in top sales numbers.

Summary

Overview

Work History

Sales General Manager

Sr. General Manager Business Development

Sales General Manager

Key Account Manager

Sales Manager

Education

BBA - Marketing Management And Research

Diploma - Electrical & Electronics Engineering

High School -

Skills

Accomplishments

Timeline

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