Pulak Biswas
EEngineer
Bhiwadi,RJ
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
24
24
years of professional experience
3
3
Languages
Work History
Sales General Manager
Suresales Automation Pvt. Ltd.
03.2024 - Current
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Streamlined sales processes for efficiency, resulting in improved customer satisfaction and reduced time-to-close ratios.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Developed targeted sales presentations that effectively communicated unique value propositions for each prospective client or partner organization.
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Sr. General Manager Business Development
Branopac India Pvt. Ltd.
07.2023 - 12.2023
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developed and executed successful business strategies, driving growth in revenue and market share.
- Maintained quality through training and coaching during daily activities.
- Built strong relationships with key stakeholders both internally and externally to foster collaboration on mutually beneficial initiatives.
- Supervised employees for exceptional store operations, customer retention and positive brand experiences.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Sales General Manager
Landsky Allied Industries Pvt. Ltd.
09.2022 - 05.2023
- Streamlined sales processes for efficiency, resulting in improved customer satisfaction and reduced time-to-close ratios.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Developed targeted sales presentations that effectively communicated unique value propositions for each prospective client or partner organization.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Analyzed market trends and competitor activities, adjusting strategies accordingly to maintain a competitive edge in the industry.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Key Account Manager
Schmalz India Pvt. Ltd.
10.2006 - 06.2022
- Optimized processes related to order placement and fulfillment by streamlining workflows between sales teams and other departments within the organization.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Developed strong relationships with national clients through effective communication and negotiation skills.
- Developed, maintained and utilized diverse client base.
- Achieved high client satisfaction by identifying and addressing key account needs.
- Identified new business opportunities through market research and competitive analysis, driving revenue growth.
- Organized annual meetings between senior leadership representatives from each managed national account partner organization in order to foster open dialogue around shared goals and emerging opportunities.
- Delivered comprehensive sales presentations to potential clients, effectively communicating the value of products and services offered.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to strategic planning efforts designed to inform the ongoing growth of national key account management division.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Analyzed key competitors to respond to competitive threats.
Sales Manager
Reliance Compressed Air Engineers
02.2000 - 09.2006
- Implemented systems and procedures to increase sales.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Conducted regular market analysis to identify new opportunities for territory sales growth.
- Managed over 5 PSU accounts within 8 territory.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Trained and mentored sales representatives in sales techniques and strategies.
- Mentored junior sales team members, sharing best practices and fostering a positive work environment.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Attended trade shows and industry events to promote company products and services.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Drove team revenue totals by bringing in top sales numbers.
Education
BBA - Marketing Management And Research
04.2001 -
- 6.9 GPA/CGPA
Diploma - Electrical & Electronics Engineering
04.2001 -
- Final Grade: 58%
High School -
04.2001 -
- Final Grade: 63%
Skills
Rapport and relationship building
Proposal Development
Task Prioritization
Salesforce
Client acquisition
Team Recruiting and Onboarding
Reference selling
Customer Trend Analysis
Decisive
Competitor Analysis
National accounts management
Sales Presentations
Client Base Retention
Compelling sales proposal writer
Key Account Management
B to B sales
Time management abilities
Adaptability
New Business Development
Self Motivation
Territory sales management
Aftermarket Sales
Brand Development
Bilingual in Bengali, English, Hindi
Sales Pipeline Management
KPI Tracking
Sales operation
Consultative Sales
Accomplishments
- Achieved 100% through effectively helping with CRM training.
- Created a company-wide, comprehensive training program for all sales team members.
- Supervised team of 38 staff members.
• Vacuum Technology at J Schmalz, GmbH in Oct-2010;
• Advance Vacuum Technology at J Schmalz, GmbH in May-2017;
• Key Account Management at GCM Worldwide in Jan-2019;
- Supervised team of 38 staff members.
Timeline
Sales General Manager - Suresales Automation Pvt. Ltd.
03.2024 - Current
Sr. General Manager Business Development - Branopac India Pvt. Ltd.
07.2023 - 12.2023
Sales General Manager - Landsky Allied Industries Pvt. Ltd.
09.2022 - 05.2023
Key Account Manager - Schmalz India Pvt. Ltd.
10.2006 - 06.2022
Chandigarh University - BBA, Marketing Management And Research
04.2001 -
Board Of Technical Examination - Diploma , Electrical & Electronics Engineering
04.2001 -
Guru Nanak Public School - High School,
04.2001 -
Sales Manager - Reliance Compressed Air Engineers
02.2000 - 09.2006