Pulkit Grover
Chandigarh
Summary
Over 6 years of experience in application development and support within DevOps environments, both cloud-based and on-premises. Proficient in designing, monitoring, and troubleshooting cloud infrastructure for optimal performance using tools like Jenkins, Terraform, and Prometheus. Expertise in automating build, test, and deployment pipelines, alongside strong skills in Oracle PL/SQL scripting and complex query development. Experienced in ITIL processes with a focus on incident, problem, and change management using tools such as Jira and Service Now.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cloud DevOps Engineer
Enertics India Private Limited
Panchkula
01.2024 - Current
- Part of a centralized team, working as a Senior DevOps Engineer for multiple projects.
- Setting up new cloud infrastructure using Terraform. Automating the creation and maintenance of infrastructure using Jenkins as a CI/CD tool.
- Configured and managed AWS Auto Scaling groups to dynamically scale EC2 instances based on traffic patterns and resource utilization, ensuring high availability and cost efficiency.
- Implemented AWS CloudWatch for real-time monitoring, logging, and alerting of infrastructure and applications. Set up custom metrics, dashboards, and alarms for proactive issue resolution.
- Used the latest AMIs from AWS to update production and non-production stacks.
- Designed and implemented disaster recovery strategies, including regular backups, cross-region replication, and failover mechanisms, ensuring minimal downtime and data integrity.
- Analyzed and optimized cloud resource utilization through right-sizing instances, reserved instances, spot instances, and automated shutdown policies to reduce operational costs while maintaining performance.
- Implementing multiple CI/CD pipelines for the automation of application code deployment process for multiple nonproduction and production environment.
- Setting up of alerts for infrastructure as well as application monitoring using Prometheus and Alert Manager.
- Creating dashboards in Grafana for servers and application health check.
- Integrating SonarQube with CI/CD pipelines for improved code review process.
- Preparing the change records and deployment guides for fortnightly releases.
Cloud DevOps Engineer
Societe General – Cognizant Technology Solutions
Bangalore
04.2021 - 12.2023
- Part of Banking and Financial Services team.
- DevOps engineer and consultant, providing application support for cloud as well as on-prem based application stack.
- Setting up new infrastructure using Terraform and designing and implementing scalable, robust solution using cloud services.
- Ensuring compliance with security and privacy regulations along with regularly patching cloud infrastructure to reduce vulnerabilities.
- Developing of new features and providing support with testing and assisting with the release management for smooth transition to production environment.
- Developing custom CI/CD pipelines and jobs for assisting support team using Jenkins.
- Delivered multiple automation projects to ease production support workload using PL/SQL scripts and AutoSys.
- Ensuring release management procedures are followed prior to every release and the release adheres to change management processes outlined by the change board.
Application/Production Support Engineer
Northern Trust Corp. – Cognizant Technology Solutions
Bangalore
09.2018 - 03.2021
- Taking care of daily fallouts of the application and making sure respective SLAs are met and getting involved with critical/high priority incidents.
- Highly skilled with ITIL concepts and taking care of incidents and problem management processes for the team.
- Diagnose, configure, troubleshoot, and solve technical problems associated with different services.
- Working closely with stakeholders and business users to ensure timely resolution of production issues.
Education
Bachelor of Engineering - Computer Science and Engineering
Chitkara University
Punjab06-2018
Skills
- Cloud technologies: AWS
- DevOps tools: Jenkins, Terraform, SonarQube
- Monitoring tools: Prometheus, Grafana
- Containerization: Docker
- Database management: Oracle, MySQL
- IT service management: Jira, ServiceNow
- Infrastructure automation
- Continuous integration
- Resource optimization
Certification
AZ – 900 Microsoft Azure Fundamentals
Timeline
Cloud DevOps Engineer
Enertics India Private Limited
01.2024 - Current
Cloud DevOps Engineer
Societe General – Cognizant Technology Solutions
04.2021 - 12.2023
Application/Production Support Engineer
Northern Trust Corp. – Cognizant Technology Solutions
09.2018 - 03.2021
Bachelor of Engineering - Computer Science and Engineering
Chitkara University
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