Summary
Overview
Work History
Education
Skills
Accomplishments
Profileinfo
Software
Timeline
Generic
PULKITA GUPTA

PULKITA GUPTA

Senior Product Manager- Product Development
Delhi

Summary

A proactive and achievement-oriented professional offering over 9 years of experience in the Banking industry, with a specialization in unsecured loans, cards, and business loans, and a proven track record of driving revenue growth and performance improvement with great exposure over across customer journeys, business planning, Risk Management, Credit Administration, Collections & Customer Service.

Overview

8
8
years of professional experience

Work History

Senior Product Manager- Product Development

SMC Global Securities
04.2024 - Current
  • Closely working with marketing team in building customer retention strategy by using latest marketing tools
  • Developing new product to create new revenue stream within the organization
  • Building a strong collaboration between the various stakeholders including tech, marketing, design, and senior management
  • Using the agile methodologies in developing and building the websites
  • Implementing new and updated methods for improved website performance
  • Analyzing data performance and interpreted future trends, providing insights to inform business and marketing plans and drive revenue growth

Asst. Vice President

UnsecuredLoans
3 2022 - 04.2024
  • Managing product cycle of personal loans for organization
  • Development of new growth strategies to increase business revenue
  • Managing bank partners, adding and onboarding new partnerships, fostering and growing existing relationships, and creating new revenue branches with them
  • Collaborating with tech and marketing team to develop competitive and user friendly customer journeys
  • Creating process within organization to build calibration amongst different verticals
  • Implemented agile methodologies, leading cross-functional teams consisting of designers, developers, and other stakeholders to ensure efficient product development and timely delivery.

Sr. Product Manager

Unsecured Loans
08.2020 - 03.2022
  • Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
  • Increased product adoption by identifying customer needs and developing innovative product features.
  • Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
  • Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.

Product Manager

Unsecured Loans
12.2017 - 03.2022
  • Developed and executed advertising policies and campaigns to support sales objectives, collaborating with internal teams and affiliates to achieve desired results
  • Advised affiliates and advertising clients on campaign strategies to reach targeted market segments,
  • Ensuring optimal return on investment and customer engagement
  • Analysed data performance and interpreted future trends, providing insights to inform business and marketing plans and drive revenue growth
  • Led initiatives to identify new potential financial services for business revenue growth, conducting product
  • Presentations and closing business deals
  • Analyzed sales team performance and provided support with MIS, analytics, and market intelligence, enabling data-driven decision-making and performance

Research Analyst

My Loan Care
10.2016 - 12.2017

- Conducted market trend analysis and reported on competitor products, enabling timely iteration of the firm's product portfolio and maintaining a competitive edge in the market

- Collaborated with the content team for data adaptation and content development, ensuring accurate

and engaging communication materials for customers

Education

MBA (MAKRKETING & HR) -

Deenbandhu Chotu Ram University of Science & Technology
Murthal, Haryana
01.2012 - 2014.04

BBA -

Maharshi Dayanand University
Rohtak, Haryana
01.2012 - 2015.04

Skills

Product Strategy Development

Portfolio Analysis & Mgmt

Strategic Partnerships Mgmt

Process and Compliance

Business Strategy & Execution

Revenue Growth & Business Planning

Relationship Mgmt & Negotiation

Budget Mgmt & Fin Analysis

Sales Team Mngt & Performance Improvement

Building customer journeys

Online Marketing

Product Strategy Development

Accomplishments

  • Successfully increased vertical revenue by 30% (20 crores) through the implementation of effective marketing strategies and sales team performance improvement initiatives
  • Monitored a team of 150+ employees across various depts.
  • Initiated several business partnerships with multiple firms in the BFSC sector
  • Achieved a performance increase of 20% by through a new reward program

Profileinfo

PULKITA GUPTA, +91 9996101227, pulkitagupta@windowslive.com

Software

Jira

Timeline

Senior Product Manager- Product Development

SMC Global Securities
04.2024 - Current

Sr. Product Manager

Unsecured Loans
08.2020 - 03.2022

Product Manager

Unsecured Loans
12.2017 - 03.2022

Research Analyst

My Loan Care
10.2016 - 12.2017

MBA (MAKRKETING & HR) -

Deenbandhu Chotu Ram University of Science & Technology
01.2012 - 2014.04

BBA -

Maharshi Dayanand University
01.2012 - 2015.04

Asst. Vice President

UnsecuredLoans
3 2022 - 04.2024
PULKITA GUPTASenior Product Manager- Product Development