Pulkit Gupta

Project: JSM Help Center: Request Creation Platform for Help Seekers React/Graphql/Parcel

• Migrated from Webpack to Parcel, improving development build times by 50% and production builds by 68%.
• Enhanced page flexibility by enabling drag-and-drop elements, providing a website builder experience as a premium offering.
• Enabled multiple help centers, contributing to a 2.8% growth in premium customers and increased revenue impacting 1 million+ helpseekers.
• Mentored three new joiners and served as an active interviewer to maintain engineering quality.
• Conducted end-to-end testing, including unit tests, visual regression tests, integration tests with Playwright, and feature testing with Pollinator.

JSM KB- Agent created docs for ticket resolution React/Redux/Tokens/Analytics/SignalFx/Splunk

• Modernize the UI by enabling dark mode through tokens.
• Removed legacy analytics by unifying frontend observability and replacing Redux with a lighter alternative, React Sweet State. Onboarding time reduced by ~40%
• Handle article templates as a complete E2E project, involving entire feature delivery from the make phase to seeing the light of production, including feature flagging for progressive rollouts, analytics for monitoring, detectors for error notification, and dashboards for feature usage.
• Used Terraform to manage our SLOs and dashboards.
• Worked on end-to-end testing, including React Testing Library for unit tests, visual regression tests, integration tests with Playwright, and feature testing with Pollinator.

ABH - Crowd Funding Platform React/RoR

• Optimizing site performance through lazy loading and code splitting
• Implemented Audio Video calling through WebRTC and socket programming to tunnel calls.
• Real time search on large data with Elastic Search to index data on backend.

NukeSim - Offline Map Simulator React/Electron

• Used for Indian military internal training
• Store India's map data as vector tiles
• Render India's map with zoom functionality and manipulate map to show circles affected by bombs of different magnitude
• Wrapped with electron as Linux distributable

Genability - Tariff management React/Gluegun

• Maintained a separate npm private package for React components.
• Provide CMD commands to store data as a PDF.

DoPrep - Student Learning Platform. EmberJS/RoR

• Help SMEs mark students' answer sheets by using a pen on canvas and scoring subjective papers.
• Plot users' performance on charts in the form of a pie chart.
• Store the canvas and students' sheet as separate images, and store them with ImageMagick.
• Admin panel to manage users and mark sheets.